Year-to-date verification report 2025/26 has changed
An Employee was about to do his tax, and his income has changed on his Income statement. When I run the Year-to-date verification report 25/26, all the totals have changed by approx 60%. Employees who have already done their taxes are correct, but the others are wrong. When I printed off payroll reports and a Verification report on 2/7/26, they all matched. Today, when I printed the Verification report if is completely different. What has happened? There have been a few MYOB updates since I finalised year-end 2026.
How long does it take for online payments to be deactivated?
I followed the instructions to deactivate online payments for Accountright, as the fees are too much. However, when I sent out a new batch of invoices after doing so, the option to pay online was still present on the invoices. I logged out & logged back in again, but it is still saying that online payments are still 'active' even though the toggle button is not selected.
Printed Invoices Look Different Than the On-Screen Preview – Has Anyone Seen This?
Hi everyone, I'm hoping someone can point me in the right direction. When I preview an invoice in MYOB AccountRight, everything looks properly aligned. However, once I send it to the printer, the spacing changes and some fields no longer line up as expected. A few sections appear slightly shifted, making the invoice look unprofessional. I've already confirmed that the correct paper size is selected and tried printing more than one invoice with the same result. I also printed a standard printer test page, and it came out perfectly, so I'm not sure whether the printer is really the cause. Before I start changing invoice templates or reinstalling the printer driver, I'd like to understand whether this is a common MYOB issue or if there's another setting I should check first. Has anyone experienced printed invoices looking different from the preview? Were you able to fix it by adjusting the form layout, print scaling, or something else? I'd appreciate any advice or recommendations. Thanks!
Can no longer simply email invoices
I'm really confused on this push to online payments breaking simply emailing my customers their invoices as we have for countless year. It says "you no longer have access to share your invoices. To continue sharing invoices and accepting payments upgrade now". Firstly, I only want to share my invoices, I don't want to "accept payments" through any system other than direct bank deposit. When I follow online instructions to turn off online payments, it tries to take me to the place where I have to register for online payments. So I have to register for a thing I don't want so I can turn it off the thing I don't want? And the registering system wants so much information, that's a no go from me. I really hope I'm missing something obvious and this is not reality, it's hilariously inept or anti-consumer as you are forcing me into something I don't want or will ever want. I simply want your program to just email my customers a PDF of the invoice (as it always has), that is all. Right now I'm exporting invoices as PDFs and emailing them myself manually, which is a ridiculously inefficient system.super payments not processing
Super attachments not processing but interestingly two of the supers dated 6/7/2026 & 7/7/2026 have been paid from bank account as shown in bank feeds. If I check if they have been authorised the authorise button is not active. I have refreshed and rebooted the MYOB Accountright program with no change to the processing. If I go into pay super there is no super owing. I would appreciate any help to resolve this problem.
