Missing Bank Feeds

[ccho]

MYOB Essentials missed bank feeds for 2 days last month and I manually enter the transactions, now its happened again this month. Please advise what I can do to rectify? Date Range 26th and 27th October 2022 We have 8 bank accounts and its the same fo all that had tranactions on this date?

[Yanike_S]

Hi @ccho 

Thanks for your post. I am happy to look into this for you. Could you send me a private message with your serial number and last 4 digits of the bank accounts. What were the 2 days last month that you missed the transactions for?  

[Kiz]

i also do not have bank feeds for the 26th and 27th of October.

[Yanike_S · Accepted solution]

Hi @Kiz 

Thanks for your post. I am happy to look into this for you. Could you send me a private message with your serial number and last 4 digits of the bank account. 

Resolved via private message ~YS

[OZTABLES]

I am missing two transactions in my bank feed from Dec 13. please provide a link for a private message to help pls.

[Melisa_D]

Hi @OZTABLES, 

Thanks for your post. Please send me a private message with the below details, I'd be happy to help:

• Serial number 
• Your full name and email address 
• Last 4 digits of the bank feed bank account your having issues with 
• Transaction amounts that are missing

[OZTABLES]

I cant seem to work out how to send you a private message. The link you provided just goes to a Private Messages screen with no form.

[Melisa_D]

Hi @OZTABLES, 

I've received your private message and have responded requesting more details. 

[OZTABLES]

Thanks Melissa, 

appreciated.