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Missing Bank Feeds

ccho
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Missing Bank Feeds

MYOB Essentials missed bank feeds for 2 days last month and I manually enter the transactions, now its happened again this month. Please advise what I can do to rectify? Date Range 26th and 27th October 2022 We have 8 bank accounts and its the same fo all that had tranactions on this date?

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Yanike_S
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Re: Missing Bank Feeds

Hi @ccho 

 

Thanks for your post. I am happy to look into this for you. Could you send me a private message with your serial number and last 4 digits of the bank accounts. What were the 2 days last month that you missed the transactions for?  

Kind regards,
Yanike

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Kiz
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Re: Missing Bank Feeds

i also do not have bank feeds for the 26th and 27th of October.

Yanike_S
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Accepted Solution Solved

Re: Missing Bank Feeds

Hi @Kiz 

 

Thanks for your post. I am happy to look into this for you. Could you send me a private message with your serial number and last 4 digits of the bank account. 

 

Resolved via private message ~YS

Kind regards,
Yanike

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OZTABLES
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Re: Missing Bank Feeds

I am missing two transactions in my bank feed from Dec 13. please provide a link for a private message to help pls.

Melisa_D
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Re: Missing Bank Feeds

Hi @OZTABLES

 

Thanks for your post. Please send me a private message with the below details, I'd be happy to help:

  • Serial number 
  • Your full name and email address 
  • Last 4 digits of the bank feed bank account your having issues with 
  • Transaction amounts that are missing

Cheers,
Melisa

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OZTABLES
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Re: Missing Bank Feeds

I cant seem to work out how to send you a private message. The link you provided just goes to a Private Messages screen with no form.

Melisa_D
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Re: Missing Bank Feeds

Hi @OZTABLES

 

I've received your private message and have responded requesting more details. 

Cheers,
Melisa

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OZTABLES
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Re: Missing Bank Feeds

Thanks Melissa, 

appreciated.

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