Bank Feeds down

[firstresponse]

Bank Feeds down again???

[4Gardens]

mine havent updated in 4 days!!!

[Pipers01]

I have had no bank feeds in 4 days either.

[watertower]

No bank feeds since 7 December  -  Myob, any idea when you will be reinstating our bank feeds?

[Bubsee80]

Same here no bank feeds how does this even happen AGAIN!

[Andiloren]

Same!! OMG. On a Monday!!!

[Earl_HD]

Hi all, 

Thanks for your post and my apologies for the late response.

We're sorry for the inconvenience and for the delays with bank feeds. We appreciate your patience with this matter.  We are glad to inform you all that our team has managed to resolve the situation and bank feed information should be flowing through now.

If you haven't received your data just yet please be patient as it can take a few hours for it all to be processed.

Regards,
Earl

[Baz1wa59]

Earl ,

Thanks for yesterdays reply but still no bankfeeds from Commonwealth and Macquarie .

Is the system still in repair mode ?

Thanks

[Shella_A]

Hi @Baz1wa59, 

Thanks for reaching out. 

We're currently addressing a technical issue affecting Bank Feeds for customers at Macquarie Bank Limited & Bartercard Australia. At present, we don't have an estimated resolution timeframe. For updates, please check out https://status.myob.com/ page.  We're eagerly awaiting information from the bank, and as soon as we receive any updates, we'll promptly communicate the timeline for resolution. Your patience and understanding are truly appreciated.
 

If there's anything else we can assist you with, please feel free to let us know. We're here to help.

Cheers,

Shella

[LeaAllford]

Have not had any bank feed transactions since the 16th Feb. Do you know when this will be fixed