Reports - Contacts

[JoanneCat]

When i click on reports for contacts, it only brings up a few, i have clicked all including supplier & customer and still wont list all

I'm wanting to print off a complete list of all contacts

[Komal_S]

Hi @JoanneCat 

Are the other reports greyed out or not appearing at all? The reports cannot be accessed if your user access is limited, therefore, please check if the Administrator can access all the reports. 

[JoanneCat]

I am Administrator, i click on contacts in reports, select all and it only brings up some of my customers and no  suppliers

[JoanneCat]

I am Administrator, i click on contacts in reports, select all and it only brings up some of my customers and no  suppliers

[Komal_S]

Hi @JoanneCat 

Can you please send me a screenshot of that window and your product serial number by Private Message? 

[JoanneCat]

When i click  send message it just comes up with a blank screen - Sorry i'm new to all this

[Komal_S · Accepted solution]

Hi @JoanneCat 

Please try now and it should work this time. Let me know if it doesn't. 

Update: Ticking "Zero balance accounts" fixed the issue

[jmjm]

Where do you tick the zero balance account?

[Komal_S]

Hi @jmjm 

This option would be under the Report Options as shown in the image below :

Let me know if you have additional questions on this.