Thank you for visiting our Partner Zone. This area is an exclusive space for MYOB Partners. Find out how to Partner with MYOB.
October 2022
October 2022
Hi MYOB,
I created a new contact without knowing/entering their email address.
I then created a new invoice and saved it until I could get their email.
Then I went back and updated the contact with their email address.
I then went to email the invoice I had already created, thinking the contact would be updated, but no, the email pop up to send has the email field blank and I have to manually enter it.
This is another glich in the new "upgrade". Surely, any changes made to contact should also update the invoice they are attached to. Will this be fixed?
October 2022
October 2022
Hi @mamak
Sorry to see that no one has replied to you yet. Generally, when you update the contact and then email the invoice, it will bring through the email listed on that contact card.
Could you provide some more details so I can assist you more; has it only happened once or is it happening to multiple cards? Are you able to provide a screenshot of the card and the emailing window with the blank field?
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
by
BareBeauty
3 weeks ago
8
211
|
8
|
211
|
||
by
AL6
a month ago
0
144
|
0
|
144
|
||
by
Legends1
a month ago
0
123
|
0
|
123
|
||
0
|
98
|
|||
8
|
542
|