Invoice numbers are no longer visible on summary screen

jlyall
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Invoice numbers are no longer visible on summary screen

Am I going a bit cookoo?  Have the full invoice numbers just suddentydissappeared on the summary screen?  You no longer can see the full invoice number unless you go into it fully.  Refer attached pic.

 

 

MYOB Invoice Summary.png
8 REPLIES 8
AITTSV
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Re: Invoice numbers are no longer visible on summary screen

We are having the same issue.

Ridiculous that a business cannot see their full invoice numbers in their accounting system

Pen2350
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Re: Invoice numbers are no longer visible on summary screen

Hi,

Have a similar problem - have been using MYOB for 3 years, and today when I opened up MYOB can only see  '000...' in the Invoice column, and can also only see part of the Invocie sent date, and the PO column (which we rarely use) takes up lots of space.

bgerrard1
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Re: Invoice numbers are no longer visible on summary screen

Yep having the same issue, just started today

Kellj
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Re: Invoice numbers are no longer visible on summary screen

Having the same issue.  Extremely frustrating. I've had this issue before and eventually was able to use the Control + and - to fix it, but this has not helped me this time.  Has anyone worked out a solution they can fix their end or are do we just have to wait for MYOB to fix it?

Montyj
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Re: Invoice numbers are no longer visible on summary screen

Yes we are having the same problem.    I need this fixed asap as I cant locate the invoice number quickly.    Why would MYOB think I want to see IV00000 and no invoice number, seems ridiculous

jlyall
Experienced User
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Re: Invoice numbers are no longer visible on summary screen

Whoohoo.  The problem has been rectified.  Invoice numbers can again be seen. 

AITTSV
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Re: Invoice numbers are no longer visible on summary screen

Thanks for letting us know.  Cheers

PriyaSelvaraj
MYOB Moderator
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Re: Invoice numbers are no longer visible on summary screen

Hi @jlyall @AITTSV @Montyj @Kellj @bgerrard1 @Pen2350 

Thank you for bringing the issue to our attention. We are pleased to inform you that the problem has been resolved. We apologize for any inconvenience this may have caused you and appreciate your patience. Please let us know if you encounter any further issues, and we will be more than happy to assist you.


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