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MichelleNT's avatar
MichelleNT
Experienced Cover User
2 years ago
Solved

Invoice Number Sequence

After installing the new version V2022.5, the quoting and invoicing numbering sequence is adding either CR or DR to the start of the invoices numbers.  How is this turned off?  Thanks!

  • Tracey_H's avatar
    Tracey_H
    2 years ago

    Hi MichelleNT 

     

    Thanks for your post. To reset the auto-numbering sequence manually type in the invoice number and the software will remember this when you enter the next sale. It can take a couple of manual entries so if it doesn't remember the first time manually enter the invoice number until it does pick up your sequence.

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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  • Tracey_H's avatar
    Tracey_H
    Former Staff
    2 years ago

    Hi MichelleNT 

     

    Thanks for your post. To reset the auto-numbering sequence manually type in the invoice number and the software will remember this when you enter the next sale. It can take a couple of manual entries so if it doesn't remember the first time manually enter the invoice number until it does pick up your sequence.

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

    • NEone's avatar
      NEone
      User
      2 years ago

      Hey Michelle

       

      Since the last update - new invoices are taking the 0000#### number and the recurring invoices already in the system are sticking to #### - so we are ending up with duplicate invoices albeit one has 0000 in front and it's rather annoying.

      • Tracey_H's avatar
        Tracey_H
        Former Staff
        2 years ago

        Hi NEone 

         

        If you don't want the 0000 prefix for invoice numbers you can reset the auto-numbering sequence by manually typing the invoice number without the 0000. New invoices should then pick up that new sequence.

         

        Please let me know if you need further help.