MYOB Business Lite resubscribe or reactivate by pay now?

[karlz76]

Hi team,

I have been using Business Lite, my subcription didnt get paid last month (as I hadnt updated card details/expiry).

I have now updated, but the option to resubscribe or reactivate does not become available (highlighted). I have tried to contact support or call but the number says not available. How can I get into this?

Thanks, K.

[Hannah_V · Accepted solution]

Hi, @karlz76. Welcome to Community Forum and thank you for your post!

I'll be happy to assist you in reactivating your file. To further assist you, can you please send me a private message with the following information:

• Serial Number
• First and Last Name
• Company Name

Regards,

Hannah