myob business essential
I have been on Myob 5yrs plus after they upgrade their look on myob, my account became a mess Try to contact them - wait for more than 3 hours on the phone and still no reply. Chat online - is ...
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Hi Yanike
Hope you are well.
You have not taken any action to adjust my account so I can finish the Sept BAS.
Regards
Dora
Hi lottoqvm
I have escalated your banking issue to the correct team (case number: 01170949). I see this has been actioned now.
As for your STP question: As I mentioned before an update event doesn't send pay period amounts, only the YTD amounts. So that the screenshot with $0.00 gross and PAYG is correct because it is an update event.
So all you need to do is check the YTD amounts in the most recent report, if the YTD amounts are correct there is no need to do anything else.
Please refer to the article I linked earlier: Reporting past-dated pays for Single Touch Payroll.