Invoiced won’t send via Email

[PSNZ]

For two days this has occurred , when I try to send a invoice out it tells me 

ONE OR MORE FIELDS CONTAIN TRAILING SPACE. 
I can't send out a invoice , or quote can you offer advice please my business is completely reliant on the ability to invoice my customers. 
thanks PSNZ 

[Celia_B]

Hi @PSNZ,

Thank you for your post and welcome to the Community Forum.

In this regard, the error message that you receive means that one or more email defaults contain either (non-alphanumeric) characters or have a space as the first or last character in one of the email default fields. 

To fix the issue, you will need to check your email defaults by clicking the Email Defaults tab on the sales setting menu. All the email default will need to checked the following:

• Special (non alphanumeric) characters
• A space as the first character in any fields
• A space as the last character in any fields. 

You will need to click into each field and scroll right to the very end of the message to check for any spaces as the last character. 

Let us know if you need further assistance with this. We are happy to assist you. 

If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

Thanks, 

Cel

[Chreb]

I am having the same issue and have tried the recommended actions to rectify to no avail help

[Genreve_S]

Hi @Chreb, 

Thanks for posting your concern and welcome to the Community Forum. 

I'm sorry to hear about the issue of sending your emails. May I know if you tried the fix that @Celia_B has posted in this thread? 

Let us know the results and if you need any further assistance. 

Thanks,
Genreve

[Genreve_S]

Hi @Chreb, 

I hope you are well today. I haven't received any updates from you since last Monday. 

Let us know if you require any further assistance with this. 

Thanks,
Genreve

[Genreve_S]

Hi @Chreb, 

I hope you are well today. We will close this case since we haven't received any updates regarding this concern. 

Feel free to create a new thread if you require any other assistance. 

Thanks,
Genreve