Standard font (arial style) showing as a times roman font in PDF invoice

[spvw]

Since my upgrade to Business, using the standard invoice template, the standard font (arial style) appears as a times roman style in the downloadable PDF invoice when viewed in Acrobat. The layout of the font also appears stretched and awkward.

When viewed within a browser it appears correctly formatted.

If this is a fault in the way MYOB creates the PDF, it needs to be fixed straight away. Clients are wary enough in this day and age of cyber attacks so if they receive a funny looking invoice, their trust is reduced.

[SamaraM]

Hi @spvw 

Thank you for your post. I've had a look at the standard invoice template on my sample file and it doesn't appear to be Times New Roman. 

Are you able to provide a screenshot and a copy of the invoice so I can have some further context into what you are seeing on your end?

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

[spvw]

During the last month since posting this issue, it appears to have been corrected. All invoices created by MYOB appear true and correct. So, for me at least, the problem is solved. Thank you.