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Subscription pricing update

kgordon
Experienced User
13 Posts
Experienced User
Australia
Experienced User

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Subscription pricing update

Am I the only subscriber to be shocked at another price increase in this subscription after what I would generously call a bad year? Glitches and problems, constant interruptions due to counter-intuitive updates - all of which have made extra work for me as the subscriber. It doesn't feel right.

5 REPLIES 5
CloverQ
9,085 Posts
Former Staff
Australia
Former Staff

9,085Posts

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1,386Solutions

Re: Subscription pricing update

Hi @kgordon 

 

I'm sorry to hear you feel this way. MYOB regularly accesses the pricing structure and constantly look at providing additional benefits to clients with our subscriptions. We believe that the updated pricing still offers very competitive values. 

 

Having said that, any feedback is welcomed, please feel free to send any details to our Feedback and complaints channel, found on our Contact page.

Kind regards,
Clover

MYOB Community Support

Online Help| Forum Search|Download Page

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Louise_xoz
Experienced User
64 Posts
Experienced User
Experienced User

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Re: Subscription pricing update

RUBBISH!

 

How can you say you're offering a competitive and better service when your support desk can't fix bugs, after waiting on hold for hours?

Dianna1
2 Posts
User

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Re: Subscription pricing update

Price increases are not reasonable.

This is not being addressed properly by MYOB

Dianna1
2 Posts
User

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Re: Subscription pricing update

I have sent a complaint to the feedback email.

Price increases are far too high 214% increase is not fair!

btrt4
Experienced Cover User
16 Posts
Experienced Cover User
Australia
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Re: Subscription pricing update

I am the same - advertising 54 per month for intro but charging me 272 per month after being with MYOB for 23 years - not acceptable

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