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S_Woodcock's avatar
S_Woodcock
User
3 years ago

change of email

I am an Accountant and MYOB Partner

My email was changed and my login details for Account Right Online have successfully been transferred.

However my access to the Partner Dashboard at partner.myob.com has ceased.

 

When trying to login using the new email I get this message.

 

Sorry, but it looks like you are forbidden to access this resource. AE/AO Live 403

 

Can anyone suggest a remedy for this.  I was on hold with MYOB for 3 hours and spoke to 3 different people who couldnt assist.  I have a BAS deadline coming up.  Thanks in advance for any suggestions.

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  • Melisa_D's avatar
    Melisa_D
    Former Staff
    3 years ago

    Hi S_Woodcock, 

     

    Thanks for your post and welcome to the Community Forum ! I'm happy to take a look into this for you, can you please send me a private message with the following information:

    • Serial number 
    • Your full name and email address