Blog Post
Linda30
8 years agoContributing Cover User
Hi there
I am running 2016.2.1 no mention of it being a server edition.
I am unable to update and being prompted to uninstall and reinstall.
We had a lot of problems installing MYOB when we transitioned to the cloud - I recall a different email address registered with MYOB intitally and someone had to call us and fix something your end for us to be able to access.
To say the least I am very hesitant to unistall and try the reinstall especially as there is no mention of us having a server edition and I do not want to lose or comprimise our accounts.
If i do have to complete unistall and reinstall - can someone be available immediately in case it goes pear shaped ? I only work part-time and last time I needed support it took days.
regards
Linda