Partner Zone
Partner Zone

AccountRight 2018.2 now available

MYOB Staff Post Taelor_R
2 Posts
MYOB Staff Post
MYOB Staff Post




In this release we’ve made some improvements to Single Touch Payroll reporting, launched our new invoice importing feature, added features to the MYOB Invoices app, and made a dozen small changes too so you can enjoy a smoother workflow, more features, and fewer issues.


And, we’re excited to announce a test drive of multi-currency for AccountRight. The real thing is in the works, but for now you can try it out for yourself in the Clearwater sample file.


Single Touch Payroll reporting (AU)

If you have 20 or more employees you need to be compliant for Single Touch Payroll reporting by 1 July. This release has everything you need to get ready (Plus/Premier only). If you’re new to Single Touch Payroll reporting, now is a good time to prepare. It’s a big change, so we’ve created and gathered some resources to help you.


The Payroll Reporting window

Single Touch Payroll reporting hasn’t come into effect yet, but the Payroll Reporting window is where you need to go to get ready for it. To open it, click Payroll Reporting in the Payroll command centre.


Payroll reporting button.png

Payroll Reporting on the Payroll command centre


From here you can check that your employee and company details meet ATO requirements.


ABD of the Payroll Reporting window.jpg



























The Payroll Reporting window 


A - Company Information

View and update the company information that is reported to the ATO with your Single Touch Payroll information.


B - Check Payroll Details

This is the first step to get your payroll information ready. Click to check that all employee and company information meets ATO requirements, and to check your payroll categories and which ATO reporting category they are assigned to. You can open and fix each item directly from this window.


C - Connect to the ATO

This button won’t connect you yet, but we’ll be in touch in product to let you know when it’s ready. For now, it takes you to a checklist to make sure you’re ready to connect when it’s time.


Check your payroll details

The Check Payroll Details window gives you a list of which employee and company information doesn't meet ATO guidelines or is missing. Before you can connect to the ATO, you’ll need to fix each of these items.

This release makes the process simpler - now you can see the total number of errors, and edit items directly from the list by clicking the blue arrow next to each item.


You’ll only see the employees you need to check, because inactive employees are now excluded from the list.

Payroll categories are now included in this check. If an employee hasn’t been assigned a category, you can click the blue arrow and assign them a category.


The ATO reporting category now defaults to ATO reporting category to be assigned, rather than Not Reportable. If you have any categories assigned to Not Reportable in 2018.1, they will be changed to ATO reporting category to be assigned and you’ll have to change them back again if needed.


Once you’ve checked your payroll details and fixed any errors, make sure everything is correct by clicking Check Payroll Details again to refresh the list.


check payroll details results.jpg 










The Check Payroll Details window 



Some ATO categories are now automatically assigned to superannuation payroll categories, saving you the work.


We've also added Reportable Employer Super Contributions (RESC) to AccountRight's list of ATO Reporting Categories. Now you can use this to assign superannuation categories which handle 'reportable' superannuation payments (as classified by the ATO guidelines).


Employment termination payments

There are new ATO categories that you can assign to payroll categories for Employee Termination Payments:

  • ETP Taxable (Wages tab)
  • ETP Non-taxable (Wages tab)
  • ETP Tax withheld (Deductions tab)


Test drive multi-currency in the Clearwater Premier file

As you read this, we’re building multi-currency for AccountRight Premier. You don’t need to wait to try it out though–this release gives you access to a multi-currency demo for importers in the Clearwater sample file.


Open it up, have a play, and see what you think. To turn on multi-currency in Clearwater, go to Setup > Preferences > System and tick I Deal in Multiple Currencies.


I deal in multiple currencies.jpg
























Turning on multi-currency in System Preferences


What can you do in the Clearwater file?

  • Create a quote, purchase order and bill for Item and service layouts
  • Set a default currency on a supplier card
  • Set default exchange rates from the currency list
  • Set a custom exchange rate for a specific transaction
  • Create and reconcile a bank account using a foreign currency
  • Create spend money and receive money transactions using the foreign bank account
  • Pay foreign bills and track the realised gain or loss.
  • View transactions grouped and subtotalled by currency in the Purchase Register

What can’t you do in the Clearwater file?

  • Create foreign sales quotes, orders and invoices.
  • Receive items before being billed for them
  • Create foreign purchases using the Professional and other layouts
  • Create foreign recurring purchases
  • View foreign currencies in forms and reports (but you can track the realised gain and loss from the Purchases Register window)

Read more about using multi-currency in Clearwater. And share feedback and ask questions on the multi-currency board in the community forum.


Want to join the beta program?

Because we’re still building multi-currency for AccountRight, the beta isn’t suitable for everyone. If you like what you see and you think it might be suitable for you, you can apply for the beta.


Read more about our beta program and register your interest.


Get invoices sent straight to your software with Officeworks (AU)

If you have an Officeworks 30 Day Business Account, you can have your Officeworks invoices sent straight to your MYOB software. Importing your invoices automatically saves you time on data entry, and means you can be sure your information is accurate.


To set it up, log in or sign up on the Officeworks website, and click Get Officeworks invoices sent to your MYOB software. Officeworks will email you to let you know when you receive an invoice, so all you need to do is go to AccountRight’s In Tray and save the invoice as a bill. Once your bank feeds come through, the bill is automatically closed off for you.


Officeworks is only the beginning. We’re working with new suppliers to bring you simpler invoice management from more companies.


Quoting on mobile is better than ever



MYOB Invoices is a mobile app that lets you invoice on the go. You can manage your accounts and contacts, see who owes you money, and record payments too. And everything you do is immediately synced with your AccountRight company file.


If your company file is online, and you have a compatible Android or iOS device, you’re ready to go—all you need to do is download and install the MYOB Invoices app.


If you use the MYOB Invoices app for iOS, this update makes managing quotes on your phone better and easier.

You can now create, view, edit, preview as a PDF, print, and email quotes, straight from your phone.

Update to the latest version of AccountRight to get access to all the features in your app.


These features are coming soon for Android users.


[Learn more about the MYOB Invoices app: Australia | New Zealand]






The MYOB Invoices app



Taxable Payments Annual Report update (AU)

If you work in the cleaning or courier industries, update now to get ready for Taxable Payments reporting.

Taxable Payments Annual reporting will apply to courier and cleaning industries from 1 July 2018. These industries will need to submit the report at the end of the 2019 financial year.


We’ve updated references to taxable payments to include cleaning and courier industries in the following places:


  • Preferences > Reports and Forms
  • Supplier Card > Buying Details > Hover tooltip
  • Taxable Payments Assistant (Step 1)


Here’s what else we’ve improved and fixed

The In Tray

  • The In Tray now refreshes automatically when a document is uploaded.
  • If you report taxable payments, new bills will use the Report Taxable Payments option from the Supplier Card.
  • New item bills will update the unit price when an item is selected.


State & country validation (NZ)

When creating and editing employee cards, there was a problem which prevented you from saving without entering a state. This also prevented importing employee cards using the Import/Export Assistant, and affected the API. We’ve removed the need to enter a state.


Settle Returns & Debits window

There was an issue on the Settle Returns & Debits window that caused totals to be calculated incorrectly when you applied debits to purchases. The total owed value didn’t include the subtraction of an applicable term discount. Total owed values now calculate correctly.


Purchases window improvements

We’ve fixed an issue which made the Enter Purchases window larger than normal. You can now shrink the window to fit your screen better.


When using the item layout in the Purchases window there was an issue which caused any columns you resized to revert to their original size once you closed the window. This is fixed, and your changes will be remembered.


Pay All shortcut

We’ve restored the Pay All shortcut [ALT + L] in the Pay Bills window.


Simpler item entry with wildcard characters

We’ve re-enabled wildcard searching in the Enter sales and Enter purchases windows, when filtering for items in the line entry grid. This means that when you enter a sale or a purchase, you can use an asterisk in place of part of your search when selecting an item. For example, if you type *pring your results will include any item that has ‘pring’ in the title as all or part of a word.


1 Post
Cover User

Hi there, how do I hide the reminder ribbon about updates until I am ready to deal with them?  It doesn't allow me enough room on my screen to use MYOB efficiently.  TIA

MYOB Moderator Steven_M
23,498 Posts
MYOB Moderator

Hi @Glendaz


Welcome to the MYOB Community Forum, I hope you find it a wealth of knowledge

When an update is made available to you the program will produce a banner at the top of the screen (underneath the Menu bar). This is to alert the user that an update is available. Currently, that banner will be visible until the upgrade is completed, a user will not be able to disable that in-product banner at this time.

2 Posts
Cover User

Hi.  I'm trying to download the latest version of AR 2018.2, however I keep getting the following message: 

"An error occured while downloading the update.  You'll need to start again... Contact MYOB for support".  I've tried calling the MYOB support team, but was informed that there is a wait time of more than an hour.  Can you assist please?

Thanks, Leah.

MYOB Moderator Hayden_B
978 Posts
MYOB Moderator

Hi @HenBell


We certainly can, I have seen this particular issue for a few reasons. The best solution for this would be to download the installer in a Browser and perform the installation manually.


If you head over to: Getting the latest version (click here)

And download the installer here then open/run it to install the software.

You should then be able to see the new icon on the Desktop to open your file in.


If you have any other troubles with this, it may also be worth checking out our help article: Installation troubleshooting (click here)


Please let us know how you go.


MYOB Partner/Social Support

Experienced Cover User PaintersQLD
23 Posts
Experienced Cover User

Re: Get invoices sent straight to your software


Working in the construction industry, I would love to see major suppliers like Dulux, Valspar and Bunnings get on board with this. It would save soooo much processing time!

1 Post
Cover User



With regards to the new payroll compliance do you recommended that we do this if we only have 9 staff?



MYOB Moderator Neil_M
7,062 Posts
MYOB Moderator

HI @Tamie_WPB


Welcome to the MYOB Community Forum, I hope you find it a great resource


Although the ATO has specified that STP is compulsory for employers who had 20 or more employees as of April 1st, my understanding is that employers under this threshold can choose to report through STP on a voluntary basis until it becomes mandatory.


I recommend confirming with the ATO whether you can report on a voluntary basis, and if you do decide that you want to report voluntarily on STP then you can do so using the facilities inbuilt within AccountRight

2 Posts
Cover User



I am having trouble downloading AR2018.2 - I keep getting a message that says 'Unable to find the software for the selected file. File name: MYOB_AccountRight_Server.1496798955ajs etc.


I have tried updating Windows, turning off my firewalls and all the other troubleshooting suggestions.


Why was I able to install version 2018.1 just a fortnight ago, but now I can't upgrad to .2?



MYOB Moderator Hayden_B
978 Posts
MYOB Moderator

Hi @DonnaWardlaw


This sounds like the file type was downloaded without a .exe file extension. The solution for this one is by renaming the file you downloaded to add .exe at the end of the file name and then double clicking to install the software.


For some help on this, I recommend checking out my reply to a similar post: Can't download version 2018.1 sucessfully


Please let us know how you go.


MYOB Partner/Social Support

1 Post
Cover User


I click on the "update now" button and it just gets back to "Recently opened company files"

The one file did seem to download the new update but when I check it in "About MYOB", it shows 2018.1.20 still

MYOB Moderator Hayden_B
978 Posts
MYOB Moderator

Hi @Hotspur


The new software does create a new Desktop Icon on your desktop and does not remove the Old Software, a common scenario I find is I accidentally open an old Icon I have on my Taskbar which opens the older software.


If you close down out of AccountRight and check your Desktop, you should see the new AccountRight 2018.2 software here. If you do not, I suggest attempting to install this manually by downloading it from this support note: Getting the latest version


Please let us know how you go.


MYOB Partner/Social Support

Experienced Cover User DazzaB
31 Posts
Experienced Cover User