Partner Zone

MYOB Business and AccountRight Outage

selvaganapathy
69 Posts
Former Staff
Former Staff

69Posts

51Kudos

0Solutions

Resolved - MYOB Business and AccountRight outage
Update - 03/09/2023 - 11.30 AM AEST
 
We are pleased to advise that the service has now been restored following the recent Microsoft Azure outage. Essentials, AccountRight Live and MYOB Business are operating as normal.
 
MYOB and Microsoft will continue to closely monitor our systems in the coming days.
 
We apologize for the inconvenience caused as a result of this outage and thank you for your patience as we’ve worked to resolve this issue.



Update – 01/09/2023 05:18PM 
AEST


Hi Everyone,


On 30 August 2023, MYOB’s cloud service provider, Microsoft Azure, experienced an issue which has caused disruption for customers accessing their MYOB solution. This issue also impacted several other major Australian organisations.  While the issue is now resolved for most MYOB customers, we’re aware some of you are still experiencing login difficulties and service delays.  
 

We understand this has happened at a critical time at the end of the month, and that business processes have been disrupted due to the outage. 

We are focused on resolving this issue and apologise for the disruption and difficulty this has caused. We continue to work closely with Microsoft to return services to normal levels for all those affected. 

To keep updated on our progress, please visit to our  Status hub 

 

Kind Regards 

The MYOB Team 

Update - 02/09/2023 - 09.30 AM AEST

 

Hello everyone,

 

We wanted to keep you updated on our efforts to restore service for some MYOB customers following the recent Microsoft Azure outage. While most services have been resumed, some customers may still be experiencing ongoing or intermittent problems with their MYOB solutions. 

 

We continue to work closely with Microsoft to return services to normal levels for all those affected. 

 

We are focused on resolving this issue and apologise for the disruption and difficulty this has caused.  

 

To keep updated on our progress, visit StatusHub 

Update - 02/09/2023 - 01:15 PM AEST

 

Efforts to restore service for some MYOB customers impacted by the recent Microsoft Azure outage are progressing. While most services have been resumed, we continue to work closely with Microsoft to return services to normal levels for all those affected. 

 

Some customers may still be experiencing ongoing or intermittent problems with their MYOB solutions. 

 

We apologise for the difficulty and inconvenience this has caused and we are committed to resolving all remaining issues as soon as possible.

 

We will continue to keep our customers updated via the Community Forum and further updates are available at StatusHub.

 

 

6 Comments