MYOB does have a wealth of support options available to customers - these all can be used prior to contacting MYOB phone support directly. This post outlines how to access those options:
The MYOB Community Forum -that's right! This Community Forum has a wealth of knowledge relating to the MYOB programs. If you do have a query don't hesitate to post, I'm sure the MYOB Community would be happy to assist. New to the Forum? Check out New User? First post guide to get started on your Forum journey with us.
MYOB Help Articles - These are great if you want to learn more about the actions in the software and how to complete various tasks. Use the following links to get started:
MYOB Business - Great in-product help via the question mark button (top right)
MYOB Status Page - Need to know if a service is down or impacted? Service disruptions and scheduled maintenance are posted on our Status Page. You can also subscribe to that site to receive alerts via email and other channels without needing to check.
MYOB Academy - Want to learn more about the software and get the most out of it check out MYOB Academy for our full range of courses. The most important thing is that the majority of courses are FREE!
MYOB Partners - Need someone to come out on-site or need help with a specific feature or function or offer some advanced tailored training, you might to find an MYOB Partner in your area Australia | New Zealand
Live Chat: Don't wait on the phone, contact our Live Chat team and receive assistance through written communication now. This is available via the Contact Us page using the green and white button (bottom right). Don't see that option? Do ensure that you contact us at the same time as our phone-based teams are available and ensure pop-up blockers are enabled on your browser. Alternatively, do try another browser.