Deanne001
Experienced Cover User
Joined 11 years ago
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Re: STP reporting stuck in Phase 1
Hi Basil, I have the exact same issue in the last fortnight and have still not received a resolution. I agree it is a software issue, not ATO - however MYOB have no assistance beyond the message you have screenshot. The ATO advise it's not their issue - the company has been re-registered for PAYG W/H and should be able to lodge through STP2. My situation has come about due to a company not employing for a number of years. They have now recommenced employing, during which time STP2 was introduced. I'm thinking I'll have to setup another software subscription other than MYOB to test and swap if it works. We shouldn't have to go to this extent to work around though. Hopefully someone can provide some advise! Kind Regards, Dee22Views0likes0CommentsRe: "Under 18 and below tax threshold" but 47% PAYG withheld
Hello Princess, As per the original post, the employee has answered the questions correctly - it is MYOB applying the incorrect tax rate to the employees' responses. If paid weekly, a minor who does not declare a TFN does not have tax withheld from pay. MYOB is applying the No TFN resident tax rates rather than the Tax Free Threshold tax rates. This is from the ATO: Employee is under 18 years old The amount you need to withhold from payments to the employee is nil if all of the following 3 conditions are satisfied: The individual is under 18 years of age. The individual has not provided you with a TFN declaration (NAT 3092). The amounts you pay to the individual don't exceed $350 where you pay the individual weekly $700 where you pay the individual fortnightly $1,517 where you pay the individual monthly.314Views1like3CommentsNot receiving verification email
This afternoon one of my client is not receiving their verification email when trying to login. Haven't previously had an issue. Upgraded to 2020.1 two days ago. I can log into same file fine. They have tried both desktop & website login with same result. Is anyone else experiencing this?4.5KViews1like7CommentsRe: Linking supplier invoices
Thanks CloverQ, Yes that's exactly what my question is in regard to - when I use the Link to MYOB feature are the supplier invoices only sent to the In Tray or are they still emailed as well? I can't seem to find an answer to this online. Thankyou, Deanne1.2KViews0likes2Comments