Margriet
Experienced User
Joined 11 years ago
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Adding pdf files direct from emails to cards and invoices
At the moment, file attachments to email messages cannot be added direct to cards and invoices. The only way is to drag them to desktop first. Can this be changed please, just like it is possible to drag files straight to in tray?31Views3likes1CommentPayday filing error message
Any other users having problems with payday filing today? I receive error message 1000 saying that I have not been authorised by the account owner to file my reports with Inland Revenue. Which is ridiculous as I am the owner and have been filing my reports through MYOB for years.37Views0likes1CommentRe: Bank feeds in AccountRight
Hi Sheila, How do I solve this bank feed problem: Two invoices from creditor $1481.20 and $246.10 total 1727.30 paid in one remittance. Through internet banking paid as the two separate amounts (creditor's request). Bank statement and calculated balance match Bank feed does not recognise the transaction so I cannot clear the screen. The only option seems to be to delete the payment from the "pay bills" screen, but that would leave the two invoices showing "unpaid". Help please. Thanks, Margriet66Views0likes1CommentRe: Bank feeds in AccountRight
Hi Sheila_A, Thank you, that is sorted. Can you please also let me know how to bring my credit card account up to date, as I have no facility to convert statements from before bank feed started from PDF to QIF or OFX format. Do I have to enter transactions one by one? Regards, Margriet96Views0likes3CommentsMYOB website should be easier to navigate
Can it be made clearer for users where on MYOB website to report problems with system? I use AccountRight. I know that the tech team are trying to resolve the issue of InTray not working today, so I would like to add mine to the number of users down. Have now wasted precious time looking through various screens, no joy.51Views0likes1CommentBank feeds in AccountRight
Hi, I have just started to use bank feeds. Seems to work ok but I have a couple of questions. There is no option to select from my list of existing recurring transactions, it looks like I have to set them up all over again. Is that correct? Why is there no option to match transactions with outstanding invoices (that are paid with a/p)? That option does exist in Xero (which I use for another business).Solved156Views0likes5CommentsGet rid of US date format on receipts
Can I suggest once more that date format on receipts is adjusted. See attachment. Format on top is as used in New Zealand day/month/year. Under "particulars" the format is the American month/date/year. This looks highly unprofessional and is rather embarrassing. If there is an opening where we the customers can make the formats line up ourselves, I have not found it.66Views1like4Comments