ContributionsMost RecentMost LikesSolutionsRe: LOAN CANCELLATION JOURNAL ENTRY I good now, thanks my accountant has helped with the query LOAN WRITEOFF How do I do a journal entry to write off a loan CT LOAN CANCELLATION JOURNAL ENTRY I currently have a balance on a liability expense account which I need to reduce to zero as liability has been cancelled. Normally I would be deducting the loan in instalments BUT I have paid all instalments necessary and now the loan has been cancelled (NOT REQUIRED) so I have no more instalments to pay. I'm thinking that I credit the 2-4147 expense account which shows the balance BUT what account do I debit? CT56 Online payments surcharge I invoiced a customer with gst included. Customer paid the amount of invoice plus a surcharge. Total shows in my bank account. All good BUT MYOB bank register shows an ex gst surcharge amount. How can I reconcile if the surcharge is 2 different amounts? Is there something wrong in my online payments settings or do I have to create an extra debit amount to balance? CT56 ONLINE INVICE PAY NOW issue I have a customer who receives their online invoice and able to view it BUT when they click on PAY NOW nothing happens Is their a setting they need at their end. I can view the invoice online and PAY NOW opens with the payment options.I would appreciate help CT colour changes I use AR live newest version. How can I make colours scheme more visual for low eyesight Password & 2FA not required Goodwork Myob for correcting this issue. Sign in today was as normal Password and 2FA required. CT ONLINE PAY DIRECT PAYMENTS To anyone who is having issues like me! I've discovered I can now allocate payments received to correct customer. This is how I've done this:- 1- check bank statement 2- check MYOB bank register to locate MYOB reference ie MYOB Deposit MYOB number which appears on there 3- click on entry arrow to open PREPARE BANK DEPOSIT window and memo shows ID No Date Memo as online payment NO Payment method appears only then amount and a tick in deposit box 4-click on arrow and opens the screen showing customer details including total received I did check undeposited funds in ACCOUNTS LIST which showed $0 and also the To Do List Accounts receivable to find customer not showing Sales register also shows invoice closed I would like to have the option to enter PAYMENT METHOD but I did find MYOB does email payemnt remittance with that information Just seem a round about way for this feature to be claimed efficient! CT Customer credit now a donation I have a customer who has a credit on their account for parts not required and now after some time haven't used credit and want to give that to our business as a donation and not a credit to them. We have parts in our stock. How do I enter to Account right ? regards CT SolvedTIME TRAVEL FEE Now that fuel costs have risen I need to know what is a reasonable travel cost to customer for invoicing. Diesel vehicle used currently @ $2.00 per km. Any suggestions? CT Solved