Triggs
Experienced Cover User
Joined 10 years ago
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Re: BAS and PAYG payment matching issues
Actually I do use the bank feed option but I just don't actually create the file, it just makes sure the entry shows in the bank transaction page. This is what the support team (tech team whoever it was) instructed me to do last time. As I said I can make it work in one company file but not the other so it is definately possible. Can I please get a support phone call request lodged so I can explain properly and demonstrate the issue. I will be available between 10am and 12noon tomorrow on my contact phone listed in the account file.12Views0likes0CommentsRe: BAS and PAYG payment matching issues
Ok this is a oldie but a goodie - again having issues! I have a refund payment from ATO made up of both GST in and out, PAYG as a serate pay liabilities transaction and a FTR credit. The payg is showing in the bank transactions however when I try to enter the spend money it won't let me do a negative amount as a bank file so it shows up, and the recieve money doesn't have an electronic payment option so I can't create the file that way either. The bank account allocated is correct but I just can't get the transaction to show in the online bank transaction page.17Views0likes1CommentRe: Spinning and Slow
yes this has been an issue for about 2 weeks now if not more. It can't be a cache issue if its happening with everyone?? I'm also noticing sales not registering in the online version (they show in statements) but I can't see the invoices themselves online? Only happening in one of my company files but not the other one. Worries me that other things could be missing which I'm unaware of?140Views1like0CommentsTimesheets
Enable the ability to delete a single line from a timesheet - I constantly get the issue where I enter a payroll category accidentally and then can't undo it or delete the line without having to delete the entire timesheet and start again. Also it would be helpful to be able to copy the timesheet you're working and duplicate it to another staff member as often they are working on the same project or hours etc. and it would save a lot of time. The online program really needs to have the same timesheet functionality as the desktop e.g. activities, jobs, customers etc. as we use this all the time for our project breakdowns. We don't use time billing as this isn't neccessary for what we do its just for internal manufacturing processes we track to ensure jobs as within estimates.36Views0likes2CommentsCustomer and Supplier onboarding option
We should be able to set up an account form with all relevant and legal rights/obligations based on state and federal law in regards to supply and receival of goods. It would just require terms etc and allow the customer/supplier to enter their correct details and this can then be logged as being done by them which could be beneficial if any issues happen with payments etc. The terms for various options outside of monthly options also need to be available for reports as this does my head in some weeks with suppliers having 7, 14, 21, 30 days from invoice date or 30 days EOM. We need to have a pop up reminder for supplier terms as well and this would make my life so much easier! If there is a way to have onboarding now please let me know as I have to go through and check my database now so it would be an immediate benefit.46Views2likes2Comments