AaronA
Experienced Cover User
Joined 10 years ago
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Can't create bank file from Prepare Electronic Payments
Background 1. A standard payroll was processed on 19/01/26. This pay was paid to the employee from the bank account like normal and since matched. 2. Today, I accidentally reversed this pay for a single employee (CD000002) The reversed pay has been sent by STP to the ATO 3. Realising my error, I then reversed the RESERVED pay above (step 2) - creating CD00003. This reversal was also sent by STP to the ATO. List of Payruns I am now left with two transactions in my Prepare Electronic Payments screen as shown below: These transactions do not need to be pushed through the bank, but obviously now exist in electronic payments. I need to have them removed or cleared. I had read on the community that I could create a bank file by selecting both the positive and negative transactions together to create a bank file with a $0.00 payment value. This fails with the message: I can create a bank file for the negative transaction (CD000002) solely, so can clear that, but it leaves the positive CD000003 transaction. I am UNABLE to create a bank file for the positive transaction (CD00003) and receive an error stating "Please select at least one transaction to include in the bank file." Any guidance on how I can resolve this? I understand that I must have made an error in reversing a already reversed transaction. If the solutions sits in resolving this issue, I am very open to that. Please help community!Changing bank accounts transfer transactions
Hi, We are in the process of changing Company bank accounts. As part of this, we are moving funds between various company accounts and banks. As part of this change, we completed the below transfer: Withdrawal from BWA Cheque account - $13,536.60 Deposit into two accounts..... 1: $5,000 into EMP Provision and 2: $8536.60 into GST Tax Provision = totalling: $13,536.60 The issue I have is that I am now unable to simple click the dropdown next to Allocate Me, select "Transfer money" because this process relys upon matching values (problem caused by the split in the transfer). Does anyone have any advice about how to resolve this?
