TonyLane
Ultimate Cover User
Joined 15 years ago
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Re: Error Message in Payroll: "You have sold items resulting in a negative on-hand balance..." when trying to customise emailed payslips
Hi Danielle, DanielleD attn: CloverQ Emile Liam_M Linda_K Neil_M I've seen similar messages before and only a MYOB Moderator/Staff Member appear to have a tool to fix it; I understand it makes it easier for them to do it if your company file is in the cloud. One of the 5 MYOB staff I've tagged in the 1st line of this message may be able to assist you as all of them are logged in (6.20pm EST)788Views2likes0CommentsRe: AccountRight 2015.3.1 now available
Hi BarcloudUser Within the above Blog John_W has said:- "...If you're using Windows 10 and download the installer from the MYOB website, you might get a Setup failed message when installing. In this case, you’ll need to uninstall 2015.3 before installing this update...." I suggest that in your situation you should uninstall 2015.3 before installing the update. The update worked in my case because I had Windows 10 Pro 64bit installed; you may be using the 32bit version of Windows 10.18KViews1like0CommentsRe: AccountRight 2015.3.1 now available
Hi John_W Your point:- "... If you're using Windows 10 and download the installer from the MYOB website, you'll need to uninstall your 2015.3 release before installing this update. ...." I only spotted that point late this afternoon after having upgraded to Windows 10 Pro 64bit. I then downloaded and installed 2015.3.1 whilst the existing 2015.3 release was in situ. AR2015.3 was then opened and several tests were performed which were successful so I don't quite understand why you made that point. I'll be shortly updating my original post on this link Upgrading to Windows 10 with details of what transpired during my Windows 10 upgrade as well as post upgrade.19KViews1like0CommentsRe: AccountRight 2015.1 now available
Hi John_W , It appears that the MYOB "paperless office" concept of the AccountRight Intray is only available as long as the business maintains their Live Cover for a perpetual license or Live Subscription. What happens if say the business is sold or is no longer is a trading entity for any reason; what happens to all its supplier documents that were nicely organised and easy to find? From what I can determine from that Blog they will no longer exist for the business. That would be a counter productive situation especially in view of common statuatory requirements. Can you please clarify?56KViews2likes0CommentsRe: my.MYOB gets a facelift
Hi Mark, Clicking the Update Business Details link does not provide the user with any tools to update those details. At best it just lists what the current business details are without providing any direction on how to change them. If the user still has to contact MYOB to make a change to the existing details then a message to that effect should be displayed with clear instructions on how to Update Business Details. Suggest that you development team revisit that "Update Business Details" link and accordingly rectify. Thank you. Kind Regards Tony Lane - Tazinx - Penguin - Tasmania3.4KViews0likes0Comments