TonyLane
Ultimate Cover User
Joined 14 years ago
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Re: Error Message in Payroll: "You have sold items resulting in a negative on-hand balance..." when trying to customise emailed payslips
Hi Danielle,DanielleD attn:CloverQEmileLiam_MLinda_KNeil_M I've seen similar messages before and only a MYOB Moderator/Staff Member appear to have atool to fix it; I understand it makes it easier for them to do it if your company file is in the cloud. Oneof the 5 MYOB staffI've tagged in the 1st line of this message may be able to assist you as all of them are logged in (6.20pm EST)788Views2likes0CommentsRe: AccountRight 2015.3.1 now available
HiBarcloudUser Within the above BlogJohn_Whas said:- "...If you're usingWindows 10anddownload the installer from the MYOB website, you might get aSetup failedmessage when installing. In this case, you’ll need to uninstall 2015.3 before installing this update...." I suggest that in your situation you should uninstall 2015.3 before installing the update. The updateworked in my case because I had Windows 10 Pro 64bit installed; you may be using the 32bit version of Windows 10.18KViews1like0CommentsRe: AccountRight 2015.3.1 now available
HiJohn_W Your point:- "... If you're usingWindows 10anddownload the installer from the MYOB website, you'll need to uninstall your 2015.3 release before installing this update. ...." I only spotted that point late this afternoon after having upgradedto Windows 10 Pro 64bit. I thendownloaded and installed 2015.3.1 whilstthe existing 2015.3 releasewas in situ. AR2015.3 was then opened and several tests were performed which were successful so I don't quiteunderstand why you made that point. I'll be shortly updating my original post on this linkUpgrading to Windows 10with details of what transpired during my Windows 10 upgrade as well as post upgrade.19KViews1like0CommentsRe: AccountRight 2015.1 now available
Hi John_W, Itappears that the MYOB "paperless office" concept of the AccountRightIntrayis only available as long as thebusinessmaintains their Live Cover for a perpetual license or Live Subscription. What happensif say the business is soldor isno longer is a trading entity forany reason;what happens toall itssupplier documents that were nicely organised and easy to find? From what I can determine from that Blog they will no longer exist for the business. That would be a counter productive situation especially in view of commonstatuatoryrequirements. Can you please clarify?56KViews2likes0CommentsRe: my.MYOB gets a facelift
Hi Mark, Clickingthe Update Business Details linkdoes notprovide the user withany toolsto update those details. At best it just lists what the current business details are without providingany direction on howto change them. If the user still has to contact MYOB to make a change to the existing details then a message to that effect should be displayed with clear instructions onhow toUpdate Business Details. Suggest that you development team revisit that "Update Business Details" link and accordingly rectify. Thank you. Kind Regards Tony Lane - Tazinx -Penguin - Tasmania3.4KViews0likes0Comments