ContributionsMost RecentMost LikesSolutionsRe: Payroll tax code for a higher education loan program Hi Princess_R, Thank you so much for your assistance. This was solved myself by selected + STSL early in May24. I've got another problem which for payroll EOFY STP report not matched to MYOB payroll summary report. I’ve send a few request messages in MYOB community and did not received any help messages. I’d like to have your support urgently for payroll report FY 2023-2024. I’ve processed all staff pay for FY 2023-2024 and finalisation for one of our entities. But there is a difference between my MYOB payroll summary report (FY 2024) and STP payroll report and they are NOT matched. Could you please let me know how can fix it up to match MYOB Payroll report and STP report? I’m looking forward to hearing from you as soon as possible. Kind Regards Sherry Shi E: Executivelook@gmail.com Payroll tax code for a higher education loan program Hi MYOB support team, We have a new employee who has a higher education loan program. I try to select the tax code with "HELP" but there is not in the tax table description list. How can select the correct one for it. I see there are some with " STSL" and not sure what these means. Could you please someone help me for solve this issue? Thank you very much. Sherry Payroll tax code for a higher education loan program Hi there, We have a new employee who has a higher education loan program. I try to select the tax code with "HELP" but there is not in the tax table description list. How can select the correct one for it. I see there are some with " STSL" and not sure what these means. Could you please someone help me for solve this issue? Thank you very much. Sherry Re: Working Holiday Maker wages Hi There, Please see below: Setting up staff in MYOB AccountRight for Working Holiday Makers involves creating employee records and ensuring that relevant tax settings are configured to comply with the tax rules applicable to Working Holiday Makers. To set up a new staff for Working Holiday Maker, go to the Card File command center and click Cards List >> Click the Employee tab >> Click the zoom arrow to open the employee's card >> Click the Payroll Details tab Click Taxes tab (on the left) >> Enter the employee's Tax File Number. If they do not have one, they can apply for one and provide it to you >> In the Tax Table field, choose the applicable Working Holiday Maker tax table. If you are not sure which one to choose, check with the ATO >> For the Income Type, choose Working holiday maker and choose the employee's Country of origin >> Click OK. Regards Sherry Re: Sign In and STP report could not be sent out propertly Hi Doreen, Morning. Yes, I've got this problems for more than two months since Feb. it was really headache and waste time when processing MYOB files. I've been test our internet using home internet and my mobile and found this is our company's internet connation issues. Just two days ago, I get one IT guy to check our internet and found our internet router is having connection problem. So we'll contact Telstra to replace the router late. Currently it's OK that have been using one additional router connection to process MYOB files. Thank you for the support. Kind Regards Sherry Shi Re: Sign In and STP report could not be sent out propertly Hi Genreve_S, Morning. Yes, I've got this problems for more than two months since Feb. it was really headache and waste time when processing MYOB files. I've been test our internet using home internet and my mobile and found this is our company's internet connation issues. Just two days ago, I get one IT guy to check our internet and found our internet router is having connection problem. So we'll contact Telstra to replace the router late. Currently it's OK that have been using one additional router connection to process MYOB files. Thank you for the support. Kind Regards Sherry Shi Re: Sign In and STP report could not be sent out propertly Morning Janine1568, Yes, I've got this problems for more than two months since Feb. it was really headache and waste time when processing MYOB files. I've been test our internet using home internet and my mobile and found this is our company's internet connation issues. Just two days ago, I get one IT guy to check our internet and found our internet router is having connection problem. So we'll contact Telstra to replace the router late. Currently it's OK that have been using one additional router connection to process MYOB files. Thank you for the support. Kind Regards Sherry Shi Re: Sign In and STP report could not be sent out propertly Thank you for your support, Genreve. I will check with IT guy. Kind Regards Sherry Shi Re: Sign In and STP report could not be sent out propertly Hi Doreen, Your email is Community Forum No Reply <noreply@forum.myob.com>. So I could not reply your email. Thank you for your email that you've sent a monthly ago. Sorry for the delayed email reponse and I was in my annual leave. The problems event with my opening AccountRight system. The STP report that I can go through with Payroll reporting Cetre and find the un-sent report that I can re-send out. Again attached is for your info. that it still could not be fixed up. Please would you let me know the solutions to fix up this problem. Thank you very much. Sherry Shi E: executivelook@gmail.com Re: Sign In and STP report could not be sent out propertly Thank you Doreen. But it wasn't help. I'll attach my documents to you for help. Thank you. Sherry Shi E: executivelook@gmail.com