RoseyK
Experienced Cover User
Joined 9 years ago
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EOPY 2023
Good morning, Can I please get a response to my below message. I am unable to private message@Princess_R Is someone else able to help? I've tried ringing the helpdesk and don't have the time to sit on hold. My original message was sent last Thursday 29th June. I'd appreciate any help so I'm able to finalise STP. Or as the difference is only $90.00, am I wasting time on this and I should just finalise? Thanks, Rose. Good morning, I'm trying to balance for EOPY and having issues. My Payroll Register and Payroll Activity reports in MYOB match but my STP Finalisation Report does not balance to my payroll Summary report by $90.00 which I've worked through the help topic "AccountRight reports don't match my STP reports" and narrowed the difference down to a specific payroll category which is employee reimbursment ATO reporting catergory Not Reportable. I have followed the instructions to fix and sent the update event to the ATO and I'm still getting the $90.00 difference in my reports. Please help! Many thanks, Rose. Add tags Reply 0 2 REPLIES Princess_R 562 Posts MYOB Moderator Monday Hi@RoseyK Thank you for your post. Can I please confirm if you have set up your payroll category correct and if you've followed the detailed instruction on our Help Article,Employee reimbursements? If yes, can you please send me aPrivate messagewith the following screenshots: screenshot of your YTD verification reports payroll Summary reports payroll register detail report payroll activity detail report set up of your category We might need to double check each reports and identify the cause of this difference. Cheers, Princess Reply 0 Accept as solution RoseyK 11 Posts Experienced Cover User Australia Tuesday Hi@Princess_R Thanks for your reply. I can confirm that I did setup the payroll category following the MYOB employee reimbursemnts instructions. I have printed off all reports you have requested to send, but for some reason I am unable to send you a private message? Are you able to private message me so I can then reply with the documents. Thanks, Rose.136Views0likes0CommentsRe: EOPY FINALISATION REPORTS
HiPrincess_R Thanks for your reply. I can confirm that I did setup the payroll category following the MYOB employee reimbursemnts instructions. I have printed off all reports you have requested to send, but for some reason I am unable to send you a private message? Are you able to private message me so I can then reply with the documents. Thanks, Rose.217Views0likes0CommentsEOPY FINALISATION REPORTS
Good morning, I'm trying to balance for EOPY and having issues. My Payroll Register and Payroll Activity reports in MYOB match but my STP Finalisation Report does not balance to my payroll Summary report by $90.00 which I've worked through the help topic "AccountRight reports don't match my STP reports" and narrowed the difference down to a specific payroll category which is employee reimbursment ATO reporting catergory Not Reportable. I have followed the instructions to fix and sent the update event to the ATO and I'm still getting the $90.00 difference in my reports. Please help! Many thanks, Rose.273Views0likes2CommentsSUPERANNUATION FUND
Hello, I have a new employee who has given a Commonwealth Government Superannuation fund they would like their contributions paid into. I have tried to add this to MYOB without any success. Could you please advise how to set this up so I can make contributions. These are the Fund details Commonwealth Superannuation Corportation (Fund number 158331948) ABN - 74 172 177 893 USI - 74172177893001 Your help resolving this is greatly appreciated. Thanks, RoseSolved283Views0likes1Comment- 413Views1like0Comments
TAX EXEMPTION
Good morning, I have a new employee who has commenced and is 15 years old. They are claiming an exemption to pay Tax as they are under 18. Just confirming the TFN I enter is 333 333 333? Also, if they earn in a week above the tax free threshold and tax is calculated on their pay, is that required to be with held or do I I manually overide and $0.00 the tax? Thanks, RoseSolved464Views0likes2CommentsRe: SINGLE TOUCH PAYROLL PHASE 2
Hi Melisa, Thanks for your reply. I ended up calling the ATO yesterday and even though I was authorised online through access manager, it had not updated on their end for some strange reason. They just had to re enter the softwared I.D and reauthorise me again. I have sent an event update and it has been accepted. Kind regards, Rose.436Views1like0CommentsSINGLE TOUCH PAYROLL PHASE 2
Good afternoon, I upgraded my MYOB file to Single touch payroll Phase 2 at the end of March. I notified the ATO via Online Access Manager of the change as per the instructions sent out from MYOB. I have just noticed now that all my payrun's since then have rejected to the ATO. The error code is SBR.GEN.AUTH.008. I've called the MYOB helpdesk but have been on hold for almost an hour with a wait time of still up to 80 minutes which I can not continue to wait for someone to answer my call. Can someone please advise on what I have to do to fix this? Thanks & kind regards, Rose. Sensitive information removed - SR462Views0likes2CommentsRe: STAFF ONBOARDING
Thankyou for your quick response. It kind of defeats the purpose of having everything electronically completed to still have to request the employee to fill out a tax declaration form after they have completed all the online forms already. We also then don't have copies of anything they have filled out, personal details, bank details, super details etc, should we need to look back and cross check any of the information that has been directlyimported to MYOB. How would we check anything if we have employees questioning details? Are the employees able to print or go back and check what they have entered via the onboarding process to be then able to give the employer a copy if we are not able to access copies electronically? Thanks, Rose774Views4likes2Comments