ContributionsMost RecentMost LikesSolutionsAR Ageing Method Mismatch between Customer Card File & Statement Our standard customer payment terms are 7-days from invoice date and the Customer Card and Accts Receivable default Ageing Method is "Number of Days Since Invoice Date" , however the Customer Statements Ageing Method is "Days Overdue Using Payment Terms" and this can't be changed in MYOB. We realise that the Ageing Method in the AR reports can be changed to Days Overdue Using Payment Terms, however this mismatch between a customer's Card and their Statement has been resulting in our customers arguing that their invoices are not due and therefore paying us 7 days overdue. Is anyone else having this issue with MYOB? Can MYOB set up an option to allow the Customer Statements to be reported by "Number of Days Since Invoice Date" to match the AR default report? Thanks, Elka Thanks, Elka Re: Apprentice Rebate Hi KD4 , There's no way for MYOB to calculate the Trainee /Apprentice rebate to deduct from the QLD Payroll tax calculations in MYOB - you just have to take it off manually after doing the ususal PRT reports. Also, to make sure that any apprentice/trainees pays are excluded from the Payroll Tax calculations as well we make sure they are paid under their own special payroll and super categories eg. Ordinary Time - Apprentice, Super Guarantee - Apprentice, and that they are NOT ticked in the Payroll Tax setup, like Workers Comp payments. You'll see that they're excluded in the PRT Detail report. Cheers, Elka Re: Superannuation fund has changed name Hi Sadeta21 & LindyMH , I don't think you need to do anything at the moment for Sunsuper members, eventhough I realise that MYOB Super has added the "Australian Retirement Trust (Former Sunsuper)" fund - it's still got the same USI as Sunsuper. I've uploaded the Sunsuper Employer guide from Sunsuper about the merger - Page 5 will tell you when the USI is changing and what to do now. We also have Sunsuper and QSuper members. Cheers, Elka Re: MYOB Super & TFN 333 333 333 not accepted Thanks alot Clover for your help on this. Appreciate it. Cheers, Elka MYOB Super & TFN 333 333 333 not accepted We have some staff who are <18yo and don't earn enough to have a TFN, so they have chosen to be exempt from quoting a TFN on their TFN Dec form - this means I put 333 333 333 in their TFN info in their card. but MYOB Super rejects this number. At times they do earn enough to earn Super. MYOB Super rejects these staff in AR2019 version so I have to use a different clearing house to lodge their super. Does anyone have advice how I can get MYOB Super to accept their super in the usual batch? Thanks, Elka Solved