ContributionsMost RecentMost LikesSolutionsRe: MYOB Business Verification for Invoicing - IDs? Can you confirm where the identity documents are stored and how long for? Re: MYOB Backup states file has never been backed up Also wondering if there is a solution to this problem yet? Re: Backup - Server connection error Hi Sai, This response has nothing to do with the error I'm getting. The error I was getting was it was saying: "The connection to the server was lost. Please check the server is on and connected to the network" Once you click "Close", it then says: Your backup has completed successfully and the company file is ready to use. - Except when I check the backup folder, there is nothing there. What you've referred me to is: "The company file is not registered to the AccountRight Live account that you are currently logged in to." "Unable to perform this action" Neither helps with my problem. Re: Time and Date Re: Backup - Server connection error Hi, I'm having the same issue. I reinstalled the AccountRight and no difference. It is just one particular file that is having this issue. It says: "The connection to the server was lost. Please check the server is on and connected to the network" Once you click "Close", it then says: Your backup has completed successfully and the company file is ready to use. - Except when I check the backup folder, there is nothing there. Re: Alerts for supplier bank account changes Can I also request a change of file owner form please? Re: MYOB error - Operation Timeout HI, I've tried reruning the report and it keeps coming up with the same error. MYOB error - Operation Timeout We are trying to run the Payables With Tax report and it keeps coming up with the attached error. "Operation Timeout - An application operation has timed out. Would you like to retry the operation?" It doesn't matter how many times we try, it will not load. We have multiple business entities and the same report works in every other file, just not one in particular. I have tried installing the AccountRight Timeout Extender, but no success. https://community.myob.com/t5/Tips-and-Tricks/AccountRight-Timeout-Extender/m-p/583727#M66 Your steps then say to download the diagnostics log, and start a new post, which is what I'm doing now. We are using AccountRight Live version 2023.7.0 Re: Transfer of Leave Balances I'm in the same boat as OP - new company file starting from the 1st of July 2022, but when I've entered the leave through balance adjustments, running the entitlement reports shows the amounts as 30th of June 2022. How can I change this to the CURRENT financial year?