SusieExpTech
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Joined 8 years ago
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Count Inventory Shut down during processing
Hi everyone, I have completed a Count Inventory after stocktake with my "Counted" quantities. When I clicked on "adjust Inventory" it took a long time to process and then just closed the window. "Adjust Inventory" window did not open to complete my stocktake. This morning when I opened my "Count Inventory" the whole list was blank. Then MYOB crashed and had to restart. Now when I open my "Count Inventory" it has changed all of my "On Hand" quantities and "Counted" quantities to my "Counted" quantities, both columns are the same and I wasn't able to do my stocktake correctly. What do I do. Desktop version of Accountright Plus v2024.6.1.9Accounts receivable: GST on MYOB's Credit Card Surcharge on payments not reconciling with payment amount
Hi MYOB Community, I have a payment made by a customer via Credit Card, and it doesn't match the invoice price. Payment is $3.90 more than my invoice. The price difference between the Invoice amount and the Bank Feed amount is exactly the GST of MYOB's Surcharge for a credit card payment, less $0.25 cent merchant fee. My payment notification from MYOB looks like: You've just been paid $2,581.83 by (Customer) Invoice amount $2,305.62 Tax $ 230.56 Surcharge $ 45.65 Total amount $2,581.83 Surcharge (excluding GST) $ 41.50 Merchant Fee $ 0.25 Total amount Received $2,540.08 And that is the amount in my Bank Feed. My Invoice to match this payment against is $2,536.18 What am I missing in the invoicing process that it does not include the GST of the surcharge? And how do I best reconcile this payment now. Thank you!141Views0likes1CommentRecording Sales of inventory stock to various online customers
What is the best way to record online sales? We have previously had inventory stock that we have sold only to regular customers with accounts and a Customer Card in MYOB. We have now included an online store, also an eBay store. Therefore we have various customers now and we need to work out what will be the best way to record sales of our stock in MYOB. It doesn't seem to make sense to create a Customer Card in MYOB for every individual person purchasing from our web store and processing an invoice. What do you suggest is the best way to record the movement of our inventory and matching the payments in the Bank Feed?Re: Reports on purchases
Thanks Celia_B, yes we already run those reports. Running a report that will include the time frame between ordering and receipt of goods would be very helpful. This seems like a very valuable feature that MYOB should have. Leadtimes are something that we discuss in meetings all the time and the way MYOB has all of this information but we cant print reports to include it is a shame. When I explained to our MD that MYOB only gives the one place to record the date, then when we receive goods we need to change that date, rather than enter a "received/invoice date" and have a place that keeps the original Purchase Order date, he asked me to contact MYOB and find a way to have both order date and received date/invoice date. Its a shame we cant. I hope this is something that MYOB can consider.267Views0likes0CommentsReports on purchases
Hi Community, Is there ANY WAY that I can run a report that will show my suppliers leadtimes? I know I can see the original date of my PO when I convert it to a bill. I amend the date to the suppliers invoice date and it doesnt save my original date that I created the PO, but my manager wants to run a report for a particular supplier to see the history of the time frame from the date of our Purchase Order to the date that we receive the goods. Any help?352Views0likes2CommentsFinancial year wont close
Hi everyone! I have had this issue of closing my financial year for the past 5 years. Please help me. I have confirmed my company file. I have gone through the steps of closing my financial year, it does the back up, it tells me my financial year is closed, my MYOB refreshes, and still I'm stuck on FY 2022. Every year I have to call MYOB and I'm stuck on the phone for far too long to rectify the issue. What do I do? I am using AccountRight Plus AU 2023.6.0, Build: 2023.6.1.4. Why wont it just close?Solved593Views0likes2CommentsPayPal transactions and how do I record them
Hi Guys, We use PayPal on our webstore now and I need advice on recording payments and also reconciling transactions. Our PayPal is connected to our credit card, so I just record and reconcile payments made by us using paypal through the Bank Feed for the credit card. Now our customers are paying by PayPal method and we are choosing to leave the funds in the PayPal account because we will use those funds for purchases anyway. I have all of the appropriate accounts opened for PayPal, as per the MYOB Help page. Now I have questions: Can I enter a customers purchase as a journal entry rather than a Cash Sale? And seeing as we will be using "PayPal monies" to pay for some things, do I need to reconcile incoming and outgoing payments from the PayPal account from now on?509Views0likes1CommentRe: Reconcile a payment made through our website for an inventory item
Thank you for your response Leneth_A The customer was charged and paid the amount of $12.19 as a credit card surcharge fee from our web provider and our web provider keeps the $12.19 and deposits our sales monies in the amount of the difference. I have decided against recording it as a Sales Invoice and do it as a Journal Entry instead. What I have done is created a new sales account as an Other Income account for Webstore Sales: Parts. This also assists Management in viewing reports for Webstore Sales against regular Purchase Orders - as they prefer to keep it separate to monitor the difference between the two. I have entered this sale as a Record Journal Entry against the Webstore Sales account in the full amount, separating the $12.19 as a Transaction Fee, and our sales monies is in the exact amount that is deposited into our account, recorded against our Business Bank Account. EG: Acct Name Debit Credit 1-xxxx Bus. Acct $667.31 6-xxxx Transaction Fee $12.19 4-xxxx Webstore Sales: Parts $679.50 Then I have completed an Adjust Inventory for the part in our inventory in a quantity of -5 for the sold items, against the account that I created for the Webstore Sale: Parts. EG: Item Number Quantity Unit Cost Amount Account (Part #) -5 $xxxxxx $xxxxxx 4-xxxx Webstore Sales: Parts325Views0likes1CommentReconcile a payment made through our website for an inventory item
Hi Guys, We have launched an online store as part of our business. We have just made a sale for an item that is in our inventory (in a quantity of 5) to a customer. What I thought I would do is enter the sale as a new sale invoice to take the inventory count of 5 out of our stock. But now I'm stuck with the credit card surcharge and reconciling the payment in my bank feed. Sale amount to the customer is $695.50, but the deposit amount in my bank feed is $667.31. I can match this amount in my bank feed, but im left with the $12.19 outstanding on my Sales Invoice's "Balance due". Im wondering if this is the best way to be doing my online sales transactions? And what do I do to record my transactions efficiently for tracking inventory and recording credit card surcharges?369Views0likes3Comments