ContributionsMost RecentMost LikesSolutionsSTP Error code My payroll report on STP reads Rejected with the following comment: We experienced an unanticipated failure while communicating with the Agency. (ATO error code: 6d9598fabc2e48c1efafa74d23a296b8e1e500e4ac45adff4050a6c63fa290ce Does anyone know how to rectify this so it does not happen next time? Re: Random payslips not emailing Hi JulieMac2. I just went into Payroll - Pay runs. then clicked on the relevant payrun and you can then email payslips from there. I just ticked the ones that hadn't been sent and hit email. It seems to work. Good luck Re: Random payslips not emailing Hi We have been having this problem for months - see my post above. I have discovered that if you email from the web browser they usually go through Re: Random payslips not emailing Hi. We have also been having this problem for some time. Each payrun I check the emails and resend the ones that haven't been sent. Sometimes they have to be resent a couple of times. When do you think this problem will be resolved? Re: Not all payslips emailing Hi Leneth I send emails directly from AccountRight Not all payslips emailing Hi. I randomly have staff members telling me they did not receive their payslips. When I go to sent emails there are ones with green ticks but the others are just missing. I just tried to resend the ones that were missing this payrun and only one extra went through. I can send them individually but that is very time consuming. All cards have that there payslips are to be emailed. Two employee cards for same employee I have 1 employee who has 2 positions - 1 permanent part-time when she obviously get annual and sick leave and 1 casual position where she does not get annual and sick leave. Can I have 2 employee cards or will that upset superannuation payments? Solved