kristylee77
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Super has stopped calcuating automatically in payroll??
RE: Accountright Web Version and Desktop - Super not calcuating Super has always calculated automatically within our payruns. Today it has stopped doing it? Am i missing something? Happening in both web and desktop versions of Accountright. I've checked the payroll category and all looks fine nothing has changed. Any help ASAP would be amazing! TIASolved391Views0likes3CommentsSTP Incorrect ATO Branch need to help with zeroing out
Good afternoon, ATO has advised we have multiple employee income statements due to incorrect branch notification by the ATO. They require us to zero out the incorrect branches YTD. We reversed the pays and sent reports to the ATO via STP2. However further correspondence from ATO states we need to zero out on previous branch that shows YTD amounts for your employees as zero. Seeking assistance/steps on how to zero amount. Many thanks for your time.296Views0likes1CommentRe: Super has stopped calcuating automatically in payroll??
Thanks Doreen for your prompt response. I managed to resolve the issue by using a different fund, which worked with automatic calculations within the payroll. Upon further investigation in the payroll categories for the Fund in question I discovered that in the exempt section all items were ticked causing the exclusion of calculations for all items. I have no idea how this changed within a week, but I'm relieved to inform you that everything is now back to normal. Once again, thank you for your assistance.382Views0likes1Comment