JCExcavations
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Joined 8 years ago
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Anyone Else Having Major Login & Stability Issues Since 2025.4.1.7?
Since updating to AccountRight version 2025.4.1.7, we've been facing serious problems — and I’m wondering if others are experiencing the same: Login Loop: You enter your credentials, but it just bounces back to the login screen as if nothing happened. Sometimes it takes multiple attempts before it actually logs in. Password/Authorisation Problems: Even when the details are correct, the system either ignores the input or fails without explanation. Crashing and Blank Screens: The desktop app has been crashing more frequently, occasionally just showing a blank white screen and needing a restart. In Tray Display Glitch: The new "In Tray" icon shows a number of documents, but when you click into the tray, there’s nothing there — totally empty. This isn’t just happening on one computer — multiple users in our office are experiencing the same problems. We’ve already ruled out our internet connection and individual device issues — everything has been checked. So please don’t suggest it’s a local setup problem. These issues all started after the 2025.4.1.7 update. It feels like MYOB pushed too many changes without proper testing. Is anyone else seeing this? I’d really like to hear if it’s a widespread issue. MYOB needs to either release a stable patch quickly or give us the option to roll back to the previous version that actually worked.209Views1like1CommentRe: Client can see unsent invoices in the 'View unpaid invoices emailed to you' list
Yes, they were able to see an invoice under the 'View unpaid invoices emailed to you' link. Just to be clear this invoice was in progress and I had not sent it They could see the Due amount and a comment with (No details availabe) next to the invoice number (See attattched). I was under the impression that if the invoice was not sent they should not be able to see it in the list of "Unpaid Invoices" as it hadn't been sent? I'd appreciate clarification. Thank you347Views0likes1CommentClient can see unsent invoices in the 'View unpaid invoices emailed to you' list
A client asking for the copy of an invoice they hadn't received turned out to be an invoice that had not been sent by us. I start the invoicing early in the month (after the statement is sent out) and I send invoices near or at the end of the month. This particular client can see the invoices I haven't yet. I couldn't replicate it however they sent me a screenshot. How is this possible? has something changed?397Views0likes3CommentsRe: Employee self-onboarding - Print information for record purpose
I've just completed our company's first Employee Self-Onboarding and although very easy to send away for the employee to complete there is still a lot more that needs to happen to ensure we are compliant. The features worked well however ideally the Employee Details report would have a section that identifies that the employee filled in the form using his/her email and a signature of sorts. It shouldn't be too difficult to include this feature as part of the employee onboarding. Adding notes to the report that can be picked via the Insert/Modify section would also makes things easier and if you want to add some exciting features we could have access to add our own template to print Form. This is available now in some very inexpensive products in the market so I'm sure MYOB would be able to compete in this space very easily. So far, though, thank you for making it easier to get the process of employee onboarding started.2.5KViews4likes0Comments