SKing
Experienced Cover User
Joined 7 years ago
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Re: Jobs missing in Assist
Thanks for responding so quickly Amanda. I find it very frustrating that when MYOB releases "new products" or functionality it seems to be a very basic and often un-useful version - have had the same issue with MYOB teams, also when MYOB released their cloud version similar issues... they then may or may not add back in the functionality but by then I've moved on to other solutions...45Views0likes0CommentsRe: MYOB Teams set up to capture job info
Hi Earl Unfortunately I'm not finding the links very helpful. I have read through them prior to asking here. Are you suggesting that employees can use job numbers (as we currently use in timesheets) but they have to also create an activity? This seems very clunky. Is there no way they can clock on and off simply against the job number? I'm trying to look at solutions to save time and are easy for staff to use whilst on their mobile phones...66Views0likes1CommentMYOB Teams set up to capture job info
Hi all I have read the set up info on MYOB Teams but am getting very confused. I'm after a solution that allows staff to clock on and off of jobs (used job categories fields) from a mobile phone. Their location isn't important. I just need to capture time allocated to jobs. How do I set this up - If I can set it up... It refers to timesheets or clock on clock off - I'm not sure which option I should take and what I need to turn on/off - any hints, instructions etc would be gratefully received. Thank you84Views0likes3CommentsOnline payments - displaying fees
I have just set up online payments and can see that the fees are calculated when the customer goes to pay but I can't see where the fee (ie the % is explained on the invoice) - ie giving them the heads up. Is there some way for this to be displayed. I'm guessing we can manually add a comment to cover it but just wondering if the system can be set up to display it automatically - any suggestions/solutions? Thank you.Solved80Views0likes1CommentRe: Invoices are not emailing to my customers
Hi Doreen Thanks for your response. I don't get any reject notifications or emails. It shows as sent but doesn't show as read. It is happening for every invoice I send. It seems some people may be seeing them but maybe they don't open them and therefore it isn't showing as read but others definitely aren't seeing them. I have emailed customers direct and asked them to include myob in safe senders but I dont' know who is getting them and who isn't. As mentioned, I thought nobody was seeing them (all were showing as received but not read) but now a couple of customers have responded that they had got original email... I've lost confidence in whether customers are getting them or not...516Views0likes1Comment