DeskJockey
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Joined 7 years ago
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Clients are receiving incorrect Staements from MYOB accounting system
The statement has Company details that are not our, Address that is not ours, Customer details that are not theirs, but had our correct bank details. This is very concerning. We only became aware of it when the customer reported it to us asking if we had been hacked. Not something we want our customers to be thinking has happened I resent the Statement again and it came through with all the correct details, but I hope this doesnt happen again and request this be looked in to by MYOB ASAP. I have a copy of the "Glitched" Satament and the Statement that should have been sent should you want a copy to help with your research in to the issue. Has anyone else had the same thing?197Views0likes1CommentRe: MYOB Accountright latest version extremely slow to respond
We arestill experincing this too. We are having to key the same invoice in multiple times as it stalls and crashes and doesnt save the invoice. We have a lot of details to key in to each Invoice that can take up to 30 minuts to enter. We have looked at everything internally and it is definitely not an internet or storage issue, it is MYOB. We need this fixed ASAP please.342Views0likes1Comment