KatieLou
Experienced Cover User
Joined 7 years ago
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Re: Payroll Finalisation not match with Payroll Registry
I am having a similar issue. I know where my problem is - the unused holiday pay is not appearing as part of the gross wages (as per instructions it was coded to a new ATO Category of Unused Leave on Termination). It appears nowhere on the former employee EOFY Finalisation (Gross YTD is missing the unused holiday pay) Does this matter? My payroll register & payroll activity match.73Views0likes0Commentschanging email address
I need to change the email address I log-in with. It is telling me the email address already exists - a client sent me an invite using my new email address before I had the change to change on my end. I accepted the invite without realising (my old email address is on diversion) and now I can't change my email address for MYOB practice. It is telling me the email address already exists. How can I fix this? Can MYOB delete the one I accidently accepted the invite on?97Views0likes2CommentsRe: AccountRight and MYOB Business outage
So this issue is now into it's third day??? Gee MYOB - you better get those credits happening on our subscriptions!! Looks like alot of us will be working all weekend - who's paying the overtime? You better get ready for some compensation payments. You have also confirmed my move to XERO next financial year. You have seriously dropped the ball. I can open every file except one this morning and of course, it's the largest one and one that needs to be used daily.2.3KViews6likes0Commentsimport data file from old version of MYOB to MYOB AccountingRight
Hi, I have been able to upgrade to V16 I can't install versions 17, 18 - my computer is telling me the app has been blocked for my own protection. Contact administrator. When I try to open in V19.16 I get the message - The data file version of the file that you have selected is 10.04. This file cannot be upgraded to AccountRight Plus Data version 14 Any assistance would be appreciated. Thanks KateSolved1.2KViews0likes2CommentsRe: Pay run reversed after super had been paid
The pay super transaction hasn't been reversed, a payroll has been, but after the super had been processed through pay super for that period. The other reversed transaction shows in the pay super window - which I offset with the incorrect pay (the super had not been paid), but the payroll that was reversed after the super had been paid for that period, it not showing up reversed (as a negative). So Pay Super wants me to pay the super on the corrected pay where the reversed pay should offset it.333Views0likes0CommentsPay run reversed after super had been paid
Hi, My client processed two pays (in two consecutive weeks 9.6.2022 & 16.6.2022) for an employee on leave accidently. They had already been paid correctly for their leave in another payrun. She wanted to pay the super before EOFY, so did this. The super was paid up to 15.6.2022. Then I find these duplicate pays in her system - i reverse them. Now we are going to pay the balance of the super for June and we are out by the super figure for the 9.6.2022. The reversal for the 16.6.2022 appears in the Pay Super window, but not the 9.6.2022. It doesn't make sense426Views0likes4Comments