Pay run reversed after super had been paid
Hi, My client processed two pays (in two consecutive weeks 9.6.2022 & 16.6.2022) for an employee on leave accidently. They had already been paid correctly for their leave in another payrun. S...
Forum Discussion
Hi MYOB,
still waiting. I still have an amount sitting in my PAY SUPER screen that is saying needs to be paid but doesn't.
All other reports reconcile. It is a glitch in the system.
Hi KatieLou,
Thanks for your post and sorry to see that no one had replied to you. Is it the reversed pay super transaction that is still showing in the manage payments window ? If so, After reversing a Pay Super transaction it will remain on the Manage Payments window and cannot be removed. Information on this is available on this Help Article.
Do let me know if you have any further questions.
The pay super transaction hasn't been reversed, a payroll has been, but after the super had been processed through pay super for that period.
The other reversed transaction shows in the pay super window - which I offset with the incorrect pay (the super had not been paid), but the payroll that was reversed after the super had been paid for that period, it not showing up reversed (as a negative). So Pay Super wants me to pay the super on the corrected pay where the reversed pay should offset it.
