NWLTS
Trusted Cover User
Joined 7 years ago
User Profile
User Widgets
Contributions
Myob payby without bank feeds
HI we have have myob payby set up for customers to pay their invoices. the payments are going into the unallocated account, which i am unable to change to change to the correct account. I was able to do this prior to the new way of tracking these payments.. We don't have bank feeds set up, what do i need to do to fix these transactions?34Views0likes3CommentsRe: Customer paid via Myob
HiEarl_HD l had the accounts set up before with no issues. Some customers have been paying using myob with no issues until the new way was rolled out recently. No it wasn’t migrated over from account right. We changed from accoutright to essentials years ago, then MYOB upgraded us to Business a few of years ago. l thought l set up the new accounts as per MYOBS info leading into the change of customers being able to pay via MYOB.115Views0likes4CommentsCustomer paid via Myob
A customer has paid via MYOB, I can't get into the transaction to edit the payment as it has been allocated to online undeposited funds account. I am getting an error message "This transaction type can only be viewed and edited from your desktop Accountright software". I use Business not Accountright. Can some please help me. I have emailed support as well, but given what is going on with MYOB today l thought I'd post in her as well.167Views0likes6Comments