Specdec1
Experienced Cover User
Joined 7 years ago
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Re: Bartercard and bank feeds
I am finding MYOB and the help centre most unhelpful. After finally finding someone to help with applying for Bartercard in my bank feeds, I have just been left hanging. I have had absolutely no contact from anyone and when I check the progress it says "in progress", yet Bartercard has had a notification the action has been completed!!. This needed to be set up by the first of the month and here we are the 15th and I am still no further ahead and do not have a clue what is happening. CAN YOU PLEASE!!! SORT THIS OUT. As you can see I am a tad frustrated by something that should be seemingly simple.328Views0likes3CommentsRe: Bartercard and bank feeds
Can nobody help with this. I have tried ringing MYOB and was the 10th in queue and 20 minutes later I was still the 10th caller. None of the prompts I put into google help. The link says for Bartercard but when you click on it, it is all about your bank accounts. Is there no admin on here that can help as I will be receiving my first bartercard statement and I won't be able to do anything. Would love it if someone could respond :) :)388Views0likes0CommentsBartercard and bank feeds
Hi All WE've just joined bartercard and supposedly I go to MYOB website and select bartercard from a bank list but I can't find this option anywhere. I'm actually struggling how to get my head around how it all works. So far I've set up a creditors and debtor account and also in my 'accounts list' set up a 'bank' account. This is currently not in my bank feeds. If anyone can easily explain how the whole accounting side works and what actually needs setting up as I am currently winging it blindly. Would love some advice. TIA Nicky400Views0likes7CommentsRe: Sales Statements
Hi Lisa I have check all that and as far as I can see it all looks ok. I searched my emails to see when MYOB last sent my statements and they abruptly stopped in September 2021 so not sure if it co-incides with an update or not but I know I have not been into that area to change anythig. Also looking back as far as 2019 in the "type" column it sometimes said statement and sometimes said other. In the later months closer to Sept 21 it just change to other. I need to get this sorted as my new client (which is how this was discovered) is requesting statements and I would prefer it to be sent automatically rather than having to do it manually.453Views0likes2CommentsSales Statements
Hi everyone Please can someone help with my query. It has come to light that my clients are recieving my invoices okay but the statements are not being received. I've looked at the set up and can't see anything awry. I rang MYOB yesterday but was hard to get it through to the person, that I was talking about clients monthly statement and not the bank statement. Finally he understood but couldn't solve any problems. Thank you :) :) Nicky468Views0likes4Comments