DannyTangney
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Joined 7 years ago
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Re: Pay Super Reversal
OK, so I've turned off the Lock period entirely and successfully reversed the payment. Reprocessed the Super Payment using an August date, but I still can't authorise because I've exceeded the monthly limit... It looks like the authorisation period is not based on the transaction dates but on the authorisations within a calendar month, so I'll have to wait until next week to see if it will let this through. So many tricks required to get this to work.288Views0likes0CommentsPay Super Reversal
Hi, we have just lost our CEO so I have taken over the Pay Super responsibilities... I tried to authorise a Pay Super payment dated 30/07/21 only to find that our monthly limit would be exceeded. Upon investigation, I have found that the previous Pay Super payment had been paid and authorised on 2/07/2021, so trying to put two payments in one month exceeded our limit. I an't increase the limit by enough to cover the two payments in one month due to the $15,000 limit over 90 days, so that option doesn't work. I can't edit the date of today's payment that is Pending authorisation, and when I try to reverse the payment I get a message stating 'You can't record transactions dated in the lock period. The lock period is specified in the Security tab of the Preferences window'. As per the screen snapshot in the attached document, our Lock period is set to 31/05/21, so at this stage I am unable to process this superannuation payment. Could you please advise how to overcome these problems, and advise when MYOB will implement a fix to the obvious coding errors causing this problem ? Regards, Danny297Views0likes1CommentRe: STP - Reportable Employer Super Contributions (RESC)
Hi RechelleB Once you've fixed up the Payroll Category, run the Payroll Category - Transactions report for that item and identify the employees involved, then, for each of them, run a $0.00 payroll which will force an update of the YTD figures to the ATO... Regards, Danny1.8KViews0likes1CommentRe: Entitlements Balances
Hi MichelleM2301 There are a couple of ways to do this, but the way I'm going to suggest mimics the way leave is normally accrued so I feel that there is less risk doing it this way. Assuming you have calculated what the additional figures should be, I'd run a payroll with everything zero, and manually enter in the additional leave accrual figures (overriding the zero calculated) and process the payroll as normal. As the value of the pay is zero, you can safely send it off to the ATO without causing any dramas, and it won't affect anything else... Hope that helps. Regards, Danny1.6KViews0likes0CommentsRe: AccountRight 2019.2.1 is now available
Hi Quinny Version 2019.1 of AccountRight Plus already has a Year-to-date verification report, so this cannot be a new feature, or do you mean that it is now a report that actually works (see numerous forum posts re issues of hourly ETP payments not appearing on this report) ? And, after the debacle of 2019.2, can you confirm that this release has actually been tested before release ? Regards, Danny13KViews3likes0CommentsRe: Entitlements Balances
Hi Steven_M , Thanks for your reply, sorry for not responding sooner but I've been wrestling with payroll this week... The Payroll Activity Detail and Payroll Register Detail reports match up on the Wages hours perfectly, but for all employees that I checked, the Entitlements are miles off, so I'm not sure those numbers are supposed to match... Using the Employee->Employee Details->Pay_History screen, I found out that for the employees in question, MYOB hadn't record all of the leave accrued and taken in July and August last year... Based on another forum post, I corrected these omissions and the employee card, Entitlement Balance [Summary] report, Entitlement Detail Report and payslip now all match, so that has solved the immediate problem. As far as I know, there have been no manual adjustments to any employee card's leave details beyond the corrections mentioned in this post, so I guess that given how long ago it all happened and the lack of any recurrence we'll be unlikely to work out what happened so this case can probably be considered closed... Thanks for your assistance. Regards, Danny1.7KViews2likes2CommentsEntitlements Balances
As with many others posting, we have identified an issue where the entitlement balances appear to be incorrect. For example, an employee has three different Annual Leave entitlement balances - payslip says 46.45, Employee card say 49.22 and Entitlement Balance Detail report shows 45.07 (the Opening Balance + Hours Accrued - Hours Taken = Available Hours calculates correctly in this report)... As a result of this error, we are in breach of the legal requirement to maintain accurate employee records which include leave (https://www.fairwork.gov.au/pay/pay-slips-and-record-keeping/record-keeping). Could MYOB please advise: - which of the three figures is correct ; - what workarounds are available ; and - when this problem will be fixed permanently. Be very assured that if we are ever found to be in breach of these legal requirements, we will make every effort to ensure that blame and any consequences are sheeted home to MYOB . Regards, DannySolved1.8KViews0likes6Comments