Leigh_Utton
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Re: Missing bank transactions
I too am missing a whole day of transactions for the 27 August 2024 there were 7 transactions on that day I can see them on my bank feed but they are all missing from the MYOB page so that means I cannot reconcile the payment made by my client that day. Transactions on all other days before and after the 27th are fine, it cannot just be a delay so how do I get these transactions? And I cannot get anyone on the phone to help and the online help is impossible to use How did you solve this problem?? Maxine Like106Views1like1CommentRe: Missing bank transactions
I am missing a whole day of transactions for the 27 August 2024 there were 7 transactions on that day I can see them on my bank feed but they are all missing from the MYOB page so that means I cannot reconcile the payment made by my client that day. Transactions on all other days before and after the 27th are fine, it cannot just be a delay so how do I get these transactions? And I cannot get anyone on the phone to help and the online help is impossible to use Maxine116Views1like1CommentHow to reconcile multiple payments made to one employee over one pay run
We have made multiple mayment to an employee (advance etc) against one pay run transaction but the system will not let us allocate multipe payments we have against the one transaction created by the payrun. How can I do this?124Views1like2CommentsRe: Payroll Upgrade - takes longer and is not user friendly
Thanks Jennie, in the past I have always over ridden the dates, it was just last night that I couldn't get past the click on the first next button for over 2 hours, despite turning off and on and trying all sorts of dates etc. Then finally it worked.317Views1like1CommentRe: Payroll Upgrade - takes longer and is not user friendly
Sorry but I have to agree, this upgrde is seriously runing my and my wifes dream holiday. we are working remotly and did a pay run early for some of our employees to help them over christmas, no we are unable to do a second payrun for the same period to pay the rest of our staff over the christmas period. Obvioulsy we are so angry!!!!! MYOB essentials was a great system that we really loved, but not beig able to pay staff is the number 1 sin in business!!!! Leigh Utton Spotlight Painters +64(0)21470990344Views1like3CommentsEntering a second pay run for the same pay period.
To help out some of my employees with christmas I paid them early. I am now trying to do another pay run for the same period in the new merged MYOB Business / Essentials to pay the rest of my employees their pay over their holiday period (like I have do many times before) and it will not let me do the pay run. No matter how I pay with the dates. As I really value my employees this is a really big issue for me, my employees and their families. Please give me a number to call.Solved290Views0likes1Comment