Leigh_Utton
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Joined 6 years ago
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Re: Missing bank transactions
I too am missing a whole day of transactions for the 27 August 2024 there were 7 transactions on that day I can see them on my bank feed but they are all missing from the MYOB page so that means I cannot reconcile the payment made by my client that day. Transactions on all other days before and after the 27th are fine, it cannot just be a delay so how do I get these transactions? And I cannot get anyone on the phone to help and the online help is impossible to use How did you solve this problem?? Maxine Like86Views1like1CommentRe: Missing bank transactions
I am missing a whole day of transactions for the 27 August 2024 there were 7 transactions on that day I can see them on my bank feed but they are all missing from the MYOB page so that means I cannot reconcile the payment made by my client that day. Transactions on all other days before and after the 27th are fine, it cannot just be a delay so how do I get these transactions? And I cannot get anyone on the phone to help and the online help is impossible to use Maxine95Views1like1CommentRe: Payroll Upgrade - takes longer and is not user friendly
Thanks Jennie, in the past I have always over ridden the dates, it was just last night that I couldn't get past the click on the first next button for over 2 hours, despite turning off and on and trying all sorts of dates etc. Then finally it worked.317Views1like1CommentRe: Payroll Upgrade - takes longer and is not user friendly
Sorry but I have to agree, this upgrde is seriously runing my and my wifes dream holiday. we are working remotly and did a pay run early for some of our employees to help them over christmas, no we are unable to do a second payrun for the same period to pay the rest of our staff over the christmas period. Obvioulsy we are so angry!!!!! MYOB essentials was a great system that we really loved, but not beig able to pay staff is the number 1 sin in business!!!! Leigh Utton Spotlight Painters +64(0)21470990344Views1like3CommentsEntering a second pay run for the same pay period.
To help out some of my employees with christmas I paid them early. I am now trying to do another pay run for the same period in the new merged MYOB Business / Essentials to pay the rest of my employees their pay over their holiday period (like I have do many times before) and it will not let me do the pay run. No matter how I pay with the dates. As I really value my employees this is a really big issue for me, my employees and their families. Please give me a number to call.Solved270Views0likes1Comment