Forum Discussion

Alphapack's avatar
Alphapack
Cover User
6 months ago

Missing bank transactions

I am missing a whole day of transaction from the bank link from September.  September 27th is completely missed, how do I get these transactions imported? Thanks  
Leigh_Utton's avatar
Leigh_Utton
Contributing User
4 months ago

I too am missing a whole day of transactions for the 27 August 2024 there were 7 transactions on that day I can see them on my bank feed but they are all missing from the MYOB page so that means I cannot reconcile the payment made by my client that day.

Transactions on all other days before and after the 27th are fine, it cannot just be a delay so how do I get these transactions?

And I cannot get anyone on the phone to help and the online help is impossible to use

How did you solve this problem??

Maxine

Like

  • astonkoedyk's avatar
    astonkoedyk
    4 months ago

    Hi Maxine,

    I am also missing two days of bank transactions from 17th and 18th of August 2024. Did you receive a reply or find a solution to getting these transactions to appear in MYOB? I'm running MYOB Business.

    Thanks,

    Michelle

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.