Forum Discussion

Alphapack's avatar
Alphapack
Cover User
5 months ago

Missing bank transactions

I am missing a whole day of transaction from the bank link from September.  September 27th is completely missed, how do I get these transactions imported? Thanks  
Leigh_Utton's avatar
Leigh_Utton
Contributing User
3 months ago

I too am missing a whole day of transactions for the 27 August 2024 there were 7 transactions on that day I can see them on my bank feed but they are all missing from the MYOB page so that means I cannot reconcile the payment made by my client that day.

Transactions on all other days before and after the 27th are fine, it cannot just be a delay so how do I get these transactions?

And I cannot get anyone on the phone to help and the online help is impossible to use

How did you solve this problem??

Maxine

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  • astonkoedyk's avatar
    astonkoedyk
    3 months ago

    Hi Maxine,

    I am also missing two days of bank transactions from 17th and 18th of August 2024. Did you receive a reply or find a solution to getting these transactions to appear in MYOB? I'm running MYOB Business.

    Thanks,

    Michelle

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