Thierry888
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Joined 6 years ago
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Re: MYOB Accountright - Aged receivables - reporting issue
Hi Princess_R I have observed that the report generated is not accurate, which could be detrimental to businesses relying on this information. If I am mistaken, I would greatly appreciate any guidance or clarification you can provide. The "Aged Receivables - Outstanding invoices analysis" for an individual customer, ageing method being Days Overdue using invoice terms, appears to provide accurate results. It effectively categorizes invoices into groups such as "Current," "1–30 Days Overdue," and so on. Question: Does MYOB have a report that generates the 'Aged Receivables - Outstanding Invoices Analysis' for all customers collectively? I hope you can assist with this inquiry. Thank you for your time and support. Thanks Thierry31Views0likes1CommentMYOB Accountright - Aged receivables - reporting issue
Hi There is an issue with MYOB Accountright when generating aged receivables as the balance due on each month is different. For example: The Invoice terms of payment due: Day of Month after EOM Discount date: 1st Balance due date: EOM Sales made in January , i.e, 10.01.25; 20.01.25, 31.01.25 Due date will: 28.02.25 I need to see the overdue invoices for Jan 2025 I go to Aged Receivables (summary) as at 28.02.25. Ageing method: Days overdue using invoices terms In the section 31-60 days, I expect to see all overdue January invoices The report is not accurate Can someone please explain how to do it or is it MYOB technical issue Thanks72Views0likes3CommentsRe: AccountRight Application Error Report
Hi Genreve The file I am using is connected on the server. Everytime when I download a report, theres a one off error. See attached errorlog. Can you please organize a meeting to connect with an IT expert. Everytime the MTOB fee keeps increasing but the quality is not here yet. Hope this can be fixed thanks54Views0likes1CommentRe: AccountRight Application Error Report
Hi Genreve_S No, it's not the roof of the problem. We have a server version, not on cloud. also same issue. Just wondering why we keep getting increase in the month fees, when there is an issue with the software?? Can you please get accounts team to get in touch with me. or simply a discount instead of an increase in fees?? Thanks Thierry113Views0likes3CommentsAccountRight Application Error Report
Hi While entering sales data, I am frequently receiveing an error about something's gone wrong and accountright needs to close. This is not a one-offs anymore. I am hoping someone can direct me to the right direction to fix this issue, probably by looking at the errorlog. Look forward to hearing from you soon Thanks Thierry430Views0likes11CommentsMYOB Accountright - Cannot email payslip
Hi Re - MYOB Accountright - Cannot email payslip Previously, I had to open the outlook mail in order for MYOB to connect and email the payslips. Now, I cant find the payslips have been emailed on the Sent box. Hope someone can advise Thanks Thierry544Views0likes3Comments