PerspectRec
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Joined 5 years ago
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Paying superannuation
We are not yet using pay super in MYOB but would like to hear from anyone using it how the entries appear in the super fund accounts. We have a weekly payroll but pay super monthly, or sometimes quarterly depending on cash flow. If we process super returns monthly, will we get 4 separate entries in our employee super account (one for each week). It would be preferable if we could get one amount for the monthly total per employee. Thanks.199Views0likes1CommentRe: Re: Processing the first Payroll of the financial Yr
Are you still having issues with payroll recording? MYOB helplinie simply tell me after talking with them for 20 minutes already that they will put me through to a payroll specialist but the wait is 2 hours 57 minutes! I can go through to tech help and wait a little over an hour. I have looked back at the forum from this time last year and see that some people had the same problem as we are having and a script was run by MYOB over the file to correct the issue. Has anyone needed to do this so far or is everyone just waiting for the problem to resolve? We need to wrap up our payroll today to pay Thursday.929Views0likes0CommentsRe: Re: Processing the first Payroll of the financial Yr
We continue to have this issue, having processed the first pay of the new financial year a short while ago but all zero's on the processed screen. The payroll entries have then disappeared. I can see that this was an issue for some last year and MYOB had to run a script for the fix. Is that happening now?947Views0likes0CommentsRe: Processing the first Payroll of the financial Yr
We have processed our first payroll today of in excess of 100 people. The payroll can be saved part way through, but once completed and you go through the record process, the processing screen comes up with 0 pays processed and all entries disappear. Extremely frustrating.Solved952Views1like20CommentsRe: PAYROL SUMARY TOTALS VARY TO EOFY FINALISATION REPORT
Hi We had this also depsite the payroll activity totals equalling the payroll register report totals. Our payroll categories were all set up correctly. To resolve this we had to run a zero pay run for ALL employees and send this through the ATO as per normal. This provides updated totals. Unfortunately we did this twice before the problem corrected. It does take a short while for the updated payroll totals to filter through to the finalisation/verification report, so try to be patient. You should also look at the entire verification report, not just the total on the top right of the screen as this does not include various other totals such as allowances, salary sacrifice amounts etc. It is worth trying to reconcile the verification report against your MYOB figures before running the zero payroll referred to above. Best of luck. PerspecRec1.6KViews2likes13Comments