ContributionsMost RecentMost LikesSolutionsU18 year old, payroll tax collected incorrectly. how to fix? I have realised and error, an old employee was deduced a small amount each week in their payroll, although being under 18, total amount of $43. As the employee was STP finalised and finished employment in 2025, what do i do from here? Refund their money, and how to process to ATO and in MYOB? PAYG Withholding reconciliation issue – transactions show on report but not on reconcile screen Using MYOB AccountRight to reconcile 21420 – PAYG Withholding Payable. I Reconciled through November successfully, after which November continued to show in “Cleared Charges” on printed reconciliation reports for the following months To try and repair; after undoing reconciliations back to June, November still appears as “Cleared Charges” on printed reconciliation reports. However, November payroll PAYG transactions do NOT appear on the Reconcile Accounts screen, as if they don't exist. The November PAYG entries do exist in the GL and hit the correct account. Has anyone seen this? How do I fix this strange error? PAYG error - balance sheet and payroll reports don't agree; stemming from payroll error, when setting up super salary sacrifice. Hello, My issue begins with my error, when setting up a new employee with a superannuation salary sacrifice, I incorrectly set the account to PAYG Withholding and not the Superannuation account. The pay slip looks like this; see the a/c 21420 used twice. This issue is that the Payroll Activity and Register, and Superannuation reports have all recorded the correct amount of Tax and Super for the period. The issue being, that when I check the balance sheet and in Reconcile Accounts the 2140 PAYG Withholding Payable account, the $50 superannuation error has in-fact been recorded from the payroll and has gone to this account, essentially duplicating the $50 as it is in the super account also. I'm confused, how both can be? The $50 per week has gone to super a/c, and tax amount is all correct. In addition the $311.50 and $50 are both showing in the 21420 account. I did process a new payroll to try and fix, but it didn't work and I had to reverse it. see attached file with screen shots to help explain. Some advice is very much appreciated. the example I have used for 1 week, but I have 3 months of errors to fix. Many Thanks, Ainsley error in superannuation payment to quicksuper By my own keying error, I have entered the wrong superannuation amount for one employee into Quicksuper (all payroll is correct), short paid $0.50c. So now nothing reconciles. How can i fix this error? Do I pay the extra .50c to quicksuper, with bank ETF payment.. but then how to reconcile the bank fee we=hen I use Pay Liabilities which cannot match to 2 bank transactions? any tips on how to correct this please? bank feed - creditor over payment - how to process withdrawal and refund deposit I have over paid a creditor. Say it was $500, and I paid $5500. I know to create an overpayment in pay bills which will then create a debit memo for the $5000. In Bank Fee , how is this debit then allocated against the $5000 deposit, which the supplied has returned to me? thankyou SolvedRe: Reverse EP and delete invoicesThanks Tracey, It was a little tricky but I managed to correct this problem. Thanks for your assistance.Reverse EP and delete invoices Hi Tracey_H I need to correct an aged error. I have accidently paid a series of duplicated supplier invoices, and need to delete the invoices and reverse the payment. But, as it was paid within a bulk end-if-month supplier EP I am having issues. The Electonic Clearing Account had been recociled at the time aswell. I have managed to reverse the individual amount from the EP, which has applied a credit against each invoice, and is showing in the elec clearing account. However, I am unable to delete the invoice as it still has the EP purchase applied (Error message why trying to delete: 'Á puchase with payments applied may not be deleted'). Any help would be great! Thank-you :-) SolvedElectronic Payment Reversal Hi Tracey_H I prepared a bulk electronic payment, but then there was a computer issue which required me to reverse the payments and start again (the new bulk payment sucessfully processed). Could you please advise how I clear the reversals that are sitting in Prepare Electonic Paymernts , and the Electronic Clearing Account? Also, would this impact anything else that is not obvious to me? Much appreciated. Ainsley SolvedPAYG inconsistent figures Hi Tracey_H I am working on Jan PAYG, and the BASlink figures from the manual lodgment statement does not match the online lodgment figures. Is this a concern, or can I simply overide the online figures? The figures are out my a substantial amount. Thanks so much, Ainsley SolvedBank Feeds - multiple transactions for one bank deposit - how to match? Hello! First time poster here. I have completed a bank deposit in two parts (cash and cheques), but the deposit to the bank is one total figure. How do I select the cash and cheque transaction (to "match and approve" in "Find a matching transaction") and reconcile against the bank? Many Thanks! AinsleyCMP Tracey_H Solved