Castaway
Experienced User
Joined 6 years ago
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MYOB TEAM ISSUE
About a month back we had issues with adding employees to MYOB TEAM. The issue is fixed, however, another one has surfaced....i have added the new employee and sent an invite to join our roster, they receive the invite but when they click to create an account and they enters their email it says an account already exists, but have never used it beforeRe: Bank Feed not matching MYOB PAYBY
Hi Buffd. I just recieved a response yesterday which did not solve anything. They just told me to do what I was already doing with bank feeds and setting up. I have just matched it up and when you match it to the invoice added a adjustment with a - merchant fees. Dont if its right but thats what I did.Re: Bank Feed not matching MYOB PAYBY
So after 7 days I still have not heard from MYOB with a fix. I just notice that all of my overdue invoice that are being sent out that were created before I started online invoices, have online payments avialable on them but we are paying the surcharge, even though in my settings I have charge the customer turned on. I also notice this has not matched with my bank feed so its not just BPAY its anything that we pay surcharges on.
