ContributionsMost RecentMost LikesSolutionsRe: Superannuation payment for new employees without membership number Thanks Sam, I changed their membership numbers to Unknown_1 and Unknown_2 and was able to process. As AustralianSuper advised me to use 'Unknown' as their interim membership number, I follow them up & advise accordingly and in the meantime will wait & see if their contributions are returned Superannuation payment for new employees without membership number I have two new employees who have nominated our default fund (AustralianSuper) for their contributions to be paid to for the quarter. They don't have a membership number as yet and the default fund advised me to put 'unknown' as their membership number and they will be contacted directly for the necessary paperwork to be completed. I'm now not able to process their payments and both employees are no longer with us. Looking for a solution! Solved