mezz
Experienced User
Joined 5 years ago
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payroll and cost centre tracking
Hi I have recently started cost centre tracking, unfortunately I forgot to add it on recent pay runs. I can't seem to alter the cost centre as it is greyed out. I am an administrator and have all the permissions. Is the only way to fix it is to undo the pay and rerun it? If so this will affect the Single Touch Payroll Reporting Part of it unnecessarily?25Views0likes3CommentsRe: contacting myob
Hi We have been having countless issues with the myob teams app. People getting kicked out all the time. Having to sign in multiple times only to get kicked out. We've tried clearing the cache on their phones as well as deleting and reinstalling the app. So the problems with this app haven't been solved.217Views0likes2CommentsRe: Leave Balance (detail) Report
So I'm trying to reconstruct the leave from the beginning but am wondering why there are no hours accrued showing from 2015 to 8/3/2019? Also Opening hours jump from -144 8/3/2019 to 222.27 on 1/7/2019? Also why are there pays missing eg only january 2015 and april 2015 showing. Where's March and April??229Views0likes2CommentsRe: contacting myob
They are now aware of the problem MYOB Teams errors experienced Accessing the Online portal - Investigating Incident start: 22/01/2024 07:58AM AEDT Our team is currently investigating an issue with 'MYOB team' online portal. During this time customers may experience a generic error message when loading the MYOB team application Via the Web Portal stating "Sorry you don't have the permissions to access this resource. Please contact the account owner" We are sorry for any inconvenience this may cause, and thanks for bearing with us while we work on it. "If you are experiencing an issue that doesn't relate to this notification, you can join our MYOB Community or visit our MYOB Support site to find more information, help and contact details"239Views0likes0Commentscontacting myob
How do you speak to a person from myob I have a problem with myob teams saying I dont have access and to contact the administrator of which I am??? I have another problem with enititlements that still hasn't been resolved??? You pay a decent subscription but for no personal help other than trying to find the answer yorself on the website??270Views1like6CommentsLeave Balance (detail) Report
Hi I have an employee that cashed out annual leave 22/6/2023 however when I run the leave balance detail report it is not showing. I only just noticed that I hadn't ticked the linked category entitlement for this category of which I have now done. Obviously the way to fix this is to make an adjustment however I noticed on the employees payslip that it looked like it had come off already. (attached). See pay before and pay after. Before payslip 9/6/2023 - entitlement showing 241.92 Cash out payslip 22/6/2023 - entitlement showing 168.07 Payslip after 26/6/2023 - entitlement showing 174.23 So it looks like it came off but it does not show on the holiday pay entitlement report (attached)463Views0likes6Comments