Forum Discussion

mezz's avatar
mezz
Experienced User
3 months ago

payroll and cost centre tracking

Hi 

I have recently started cost centre tracking, unfortunately I forgot to add it on recent pay runs.

I can't seem to alter the cost centre as it is greyed out.

I am an administrator and have all the permissions.

Is the only way to fix it is to undo the pay and rerun it?

If so this will affect the Single Touch Payroll Reporting Part of it unnecessarily?

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator

    Hi mezz,

    Yes, you're correct. Simply reverse and reprocess the pay. If the amount remains unchanged, STP won’t be affected as long as all reversals and reprocessed pays are reported

    Regards,
    Earl

  • mezz's avatar
    mezz
    Experienced User

    Hi 

    I did this today and my account right dropped out..so now  I have a difference in entitlements. How do I now fix these.

    • Doreen_P's avatar
      Doreen_P
      MYOB Moderator

      Hey mezz,

       

      You'll need to reach out to our support team directly for more assistance. You can reach them on live chat via our virtual assistant, MOCA or  can create a support ticket through My Account.

       

      Best regards,

      Doreen