Luke_Rigg
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Joined 5 years ago
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PLEASE STOP WITH THE TWO FACTOR VERIFICATION CODE!!!!
Youre honestly driving me crazy with this. There is absolutely no need! STOP!!!! Think about it: If someone has hacked my account, do you not think i would know within 24hrs??? If they have, thats great! They can have my Debt! Youre being ridiculous! Once a month i have no problem with. Every **bleep** 24hrs over multiple PC's however! Where do i send MY invoice for wasted time???? Got an E-Mail?142Views1like3CommentsRe: Credit Card Allocation problems
It sorted itself out. I still have a buttload of unalloacted merchant fee lines from when it didnt work properly though. Not even my Accountant knows what to do with them... The bank still balances so we just ignore it. It was such a mess. Ridiculous. Honestly wish they would just admit theres a problem and say theyre working on fixing it. Thats what i do in business!34Views0likes5CommentsRe: Credit Card Allocation problems
I think its fixed now. I had 2x customers pay by card the other day. They both paid on the same day, but whats weird is the way it came through the bank tranactions. Both payments were one line which was confusing. But it matched (Well i had to tick the box myself) and it marked both invoices as paid. Both these customers are new to me and have never paid by card, which is when i had the original problem.40Views0likes8CommentsRe: Credit Card Allocation problems
Sorry, i meant its not fixed. I still have the problem. This is my procedure ive saved, but im still left with the surcharge lines open. Ive got about 30 of them. My accountant doesnt even know what to do with them, yet everything still balances. My Procedure: To move the transaction from the "undeposited funds account" to "Business bank account 1". Open the Banking > Transfer Money window. From the "Bank Account From" drop down box, choose "Undeposited Funds". From the "Bank Account To" drop down box, choose "Business Bank Account #1". Choose the correct date of transaction and input the amount of the transaction you need to transfer. Press "Record" Then match the the Transfer line in "Bank Transactions" (Where you normally match transaction lines). It will be a 'TR00008' Reference number or similar37Views0likes0CommentsRe: Credit Card Allocation problems
jmconsulting Im getting that way too. I cant believe how NOTHING in Essentials is traceable. PO's arent traceable to Jobs OR Invoices. How do you know a year down the track what your materials cost and who you bought them from???? Absolutely ridiculous even having the PO function in Essentials. Its worthless. I dont use it. Its no benefit to me. Say ive done the same Job as i did a year down the track. Now i want to search who i bought it from. I cant. Theres no traceability! I cant search a Job Number that corresponds to the PO. Useless.147Views0likes1CommentRe: Credit Card Allocation problems
jmconsulting Crazy hey. Each Moderator doesnt read the entire thread before posting. Same replies over and over again. Im done with it. Celia_B Dont worry about it. I'll keep struggling along. Its taking up too much of my time. You need to fix it on your end. It cant be my end when the problem is different each time without changing any settings whatsoever.225Views0likes2CommentsRe: Credit Card Allocation problems
Celia_B Yes but like ive been saying: It closes the Invoice, but leaves the Banking Transaction line open. It cant Match because the Invoice is closed! Its different everytime. Theres two different things it does - Sometimes it does exactly the above, and sometimes i have to manually Match the Surcharge Transaction line, and Invoice (Less Surcharge) Transaction line. I dont mind manually Matching, even though it should automatically do that... I shouldnt have to Match anything manually. But i shouldnt have to muck around changing the invoice into the correct Account. The help section is not useful for my problem. Everything is set to the help section aswell as what the Moderators have said in this Thread. Please tell me how i can escilate this problem?252Views0likes5Comments