ContributionsMost RecentMost LikesSolutionsRe: customer refund hi Genreve_S thanks you for your help. all good now. Re: customer refund thank you for your reply. However, I am still having difficulites in processing the refund. I am using MYOB Business online version. I have attached the link to which steps I followed, everything is completed except number 10. It says prepare and send the cash / cheque refund to the customer. How will I send the refund to the customer/supplier? Should we jsut manually transfer the amount? or can I process and prepare electronic pay? https://help.myob.com/wiki/display/myob/Processing+customer+returns#expand-Topayarefund customer refund Hi, we received an overpayment from customer. So I did closed the invoice, and create a supplier account for that customer. I aslso processed credit invoice, and click the refund applied. however, the amount that should be refunded was not debited in our bank account. I tried to create or download aba file so this will be paid manually but I cannot seem to find how to do it. SolvedProcessing Advance Meal Allowance Hi, I would like to seek assistance regarding processing payroll. The employer is paying meal allowance but they are paying it in advance. So when I process the payroll I will include meal allowance and at the same time deductions same as meal allowance advance payment. But the problem is when I reconcile the bank, I am not sure where to allocate the bank transfer made as the advance payment for meal allowance?