Precision21
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Re: EOYF STP Reports
Hi Princess Thank you for your response, the employee was terminated in our system earlier in the year then we unterminated him as he started back at work for us in May this year. I have tried again today to pay him just one cent in the payroll catergory on 30.6.2023 (Allowance) that wont show the $288 we have paid him in the 2023 financial year. This only updated his report by the one cent and still isnt showing the $288 that we are short. In this regard all of my wages etc balance to the cent so I have marked everyone else as Finalised. Not sure about the update pay event button, I was reluctant to hit this button as many comments on the forum stated that is changed other information for other employees so I didnt want to click on it. Can you please advise further of what you think we can do to resolve the issue. thanks232Views0likes2CommentsEOYF STP Reports
Help please we have run all the reports for our Payroll Balancing for EOFY with the STP summary of payments. Out of 353 employees we have one employee that doesnt balance, this is whereby one of their allowances is not showing the correct paid amount on their Summary of payments. See PDF Attached. The employee has been paid over 11 allowances in the pay year and they are all in listed with the correct figures with the exception of this allowance "M-Storey Allow(U$50M) Com to 15" there is a Nil dollar amount showing for this allowance for this employee when it should be $288 for the year. This $288 was paid over 10 weeks worth of wages and all of the other payments in those weeks are showing correctly for this employee. I have tried to do 3 Void Wages for Zero dollars all dated 30.6.23 and it is still not rectifying the issue. We have paid over $49K in this wage Allowance catergory alone for our company last year so probably 100 employees and all of the other employees Summary of Payments balance and have the right amounts in them. Also we would have a further 30 or so Allowance catergories we made payments to last year and they are all balancing and showing the correct figures in the Summay of Payments. This allowance total Category amount on the Verification report is also out by the $288. Please help thanks261Views0likes4CommentsURGENT - Unable to process payroll in MYOB 4.7.23
Hello we just processed a pay in MYOB but it isnt showing anywhere and it had a Zero $ in the payment screen where it normally asks you to upload a electronic payment file. We use Account Right MYOB and nothing is in the STP report either. I dont want to pay it again in the system in case it is hidden somewhere in the back ground. Please assist as soon as possible. thank you212Views0likes2CommentsRe: STP Phase 2 - something went wrong error
Hi Chris I am trying to update the STP Phase 2 and it has given me the following error code 5f3e4c0a-8bff-428f-a51f-f65be703c6f5 I had 185 employees to update to Salary & Wages and I ticked them all then updated all our payroll catergories for which there are probably 60-80 different catergories and I got an error message. when going back to my MYOB account it looks like it updated the Payroll Catergories but not Employees. Can you please assist? I have tried to tick just 10 employees to see if it would update them (rather than the whole 185 again) but I still get the same error. thanks669Views0likes0CommentsIssues with STP reporting Accepted with Errors Other Allowance Type contains invalid text (ATO error code: CMN.ATO.PAYEVNTEMP.000183
Hello just wondering if anyone can help me out with STP Reporting Accepted with Errors Other Allowance Type contains invalid Text ATO error code: CMN.ATO.PAYEVNTEMP.000183 Unfortunately we havent checked our reporting with STP as being accepted as all good and we have been sending reports and getting these errors since November 2021. I can see which Other Allowance code is most likely to have an invalid character of < or / which I can change in MYOB. (MYOB should really not accept this as a text in a Payroll Category to start with would be really helpful). Just not sure about running zero payruns. I would have had about 70 to 80 staff with this payroll catergory so do I have to run zero payruns for all of these employees? and then what about employees who have been terminated do I have to run Zero Payruns for them as well? Also the End of year report for the entire company as well as the individual employee Summary of Payments have this Other Allowance listed in it, so do I need to anything with a Zero Pay run or just change the text in the Other allowance in MYOB and then finalise in the end of year in STP? thanks245Views0likes1Comment